Communication with NZ Aero

[alexey 6]

Is there any secret way communicate with NZ Aero?
I've try'd e-mails, FB messenger, online form at their web-site and chat. Nothing works...

I've made a payment for my ("must be ready now") canopy in the end of Jan. Its middle of March now, no canopy, no explanation, no info, nothing.

I've receiving "Shipping will connect with you" - and nothing happening. Or no reply at all.

May be there is other way to communicate? Phone is difficult because 13 hours time difference, is there any other way?

Lexa

[koppel 3]

I find them to be highly responsive to emails, except when the person you are emailing is at an event and then without fail they have an auto-response set up.

What email address are you using or are you going through the link a the bottom of the page?

I like my canopy...


...it lets me down.

[TheCaptain 2]

I have contacted them twice by phone and 3 times by e-mail in the past month. All times they responded quickly and were extremely helpful. I do keep in mind the time difference and call them when they are actually open.

Kirk
He's dead Jim

[alexey 6]

I'm using:

[email protected]
[email protected]
[email protected]

so, unlikelly they are all out...

Lexa

[TheCaptain 2]

try
[email protected]
She has always responded quickly to any e-mail I sent her. She was great to deal with on phone too

Kirk
He's dead Jim

[skytribe 16]

I just went on there web site and chat with them.