AviationTD 0 #26 September 1, 2016 Just got my rig yesterday. So, I can tell you that you are looking at additional 8 weeks delay. You will get yours. Just be patient. Quote Share this post Link to post Share on other sites
ClarkOz 0 #27 September 3, 2016 haha no I promise but I was pretty surprised too when I got the shipping parcel so early. lucky bastard? Quote Share this post Link to post Share on other sites
tomtomgo 0 #28 September 5, 2016 AviationTD Just got my rig yesterday. So, I can tell you that you are looking at additional 8 weeks delay. You will get yours. Just be patient. Another 8 weeks? 8+8? my rig is already 10 weeks over it Quote Share this post Link to post Share on other sites
WaynedeJager 0 #29 September 5, 2016 Please let me try an understand this: One goes out and buys a COMPLETE parachute rig from a reputable company called Parachute Systems recommended by some fellow South Africans at quite an expense. End of last year, all rig Vortex II containers were grounded due to a "flawed" ss ring and all containers were recalled. Since January, my container has been with Parachute Systems in Durban with an expected return of 9 months! In the 9 months, I need to keep my licence valid and myself current for various reasons, one obviously safety. I therefore need to rent a rig or borrow one. Renting a rig costs on average USD27-30/Jump. So, for a period of 9 months to stay current I would need to rent a rig for min 45 Jumps = $1250. So last week I get a mail from P.S saying they are 2 months behind with the replacement containers and supplied all recalled customers with a $100 gift voucher to spend with them on any equipment! WTF!??? What about the rentals of rigs, having to jump with harnesses that don't fit properly, getting to DZs that dont have the right size canopy to jump with etc etc etc??? Also, the rigger's costs for stripping down the rig, the reserve repack to follow, these are costs that I have to bear...no recall on that from P.S! They also did not answer any mails pertaining to questions surrounding delivery etc in the 9 months I sent them. Last weeks mail is also unanswered! In my opinion, i find this whole saga pathetic and handled atrociously... Shame on you PARACHUTE SYSTEMS!***Quote Quote Share this post Link to post Share on other sites tomtomgo 0 #30 September 6, 2016 The voucher: What cheek! the voucher is not valid for spare parts . Does anyone really believe that I 'm going to buy a new rig or main for me or for the first rig of my wife???? Should I advise a friend to P.S. ? Sorry, but the voucher is only a big marketing-bullsxxx T.G. Quote Share this post Link to post Share on other sites bodypilot90 0 #31 September 6, 2016 not all votex rigs were grounded, only the ones with the affected part. They could have sent ugly bolt on rings. They stepped up and are replacing the rigs. send me a note and I can look into it. let me know return shipping date and emails sent Quote Share this post Link to post Share on other sites mcordell 2 #32 September 6, 2016 Bolt on rings were not an option because the same rings were used for harness articulation. What they could have done is either shut their doors and done nothing or just said sorry for your bad luck and kept on with new orders. They also could have just said it was one ring and everyone else is fine and let people jump gear they weren't 100% sure about. What they did was incur the expense of paying for shipping and rebuilding entirely new rigs at no cost. That takes time. No other company has ever gone to such great lengths.www.facebook.com/FlintHillsRigging Quote Share this post Link to post Share on other sites tomtomgo 0 #33 September 7, 2016 But the big problem is the dishonesty. Long delivery times may be ok if respected. Every 4 weeks you get a new estimated delivery time?! If I had known that earlier, I would have bought me a used RIG. After 9 months (and it is not finished yet!!!!) it would have been even better to buy a new one (in Stock) at March and sell the Vortex when it come back in 2017?!?? All the year 2016 I jumped only with over 20 year old rental-gears (not freeflyfriendly) and had only expenses. They would also be able to replace rigs staggered, i think Quote Share this post Link to post Share on other sites Kiwoz 0 #34 September 7, 2016 10 weeks over the estimated delivery! WTF! NO ANSWERS ON MY EMAIL! WTF!! IM GONNA SELL THIS SHIT AFTER I GOT IT BACK! Quote Share this post Link to post Share on other sites tomtomgo 0 #35 September 9, 2016 Kiwoz10 weeks over the estimated delivery! WTF! NO ANSWERS ON MY EMAIL! WTF!! IM GONNA SELL THIS SHIT AFTER I GOT IT BACK! The latest estimated delivery time is +11week. The nightmare will not finish my friend. After the 11week there will come another time additional weeks like in the the past. WTF?! Quote Share this post Link to post Share on other sites tomtomgo 0 #36 September 13, 2016 Update: Today my new container has been shipped with dhl express. The first estimated date was the 27June. so everyone can calculate how long it will take Quote Share this post Link to post Share on other sites bodypilot90 0 #37 September 14, 2016 what size rig and colors? Quote Share this post Link to post Share on other sites tomtomgo 0 #38 September 22, 2016 Today I get back the rig: FINALLY!!!! It fits good like the old one. Quality as well. The magnetic riser cover (old rig was without) are nice but for me not a must have. The new one are tuck tab + magnetic Quote Share this post Link to post Share on other sites Spokkie 0 #39 September 23, 2016 Would you like to elaborate on what caused the delay? Today I got notification that my rig is shipping so ought to have it on Monday, initial date was July 18th so just over 8 weeks, late so that's in line with what they said. My rig had no change requested.Fly Your Soul, Free Your Mind! Quote Share this post Link to post Share on other sites kyledesch 0 #40 November 1, 2016 I just got email that my container shipped. Original delivery date was Aug 15. So about 3 months behind. Quote Share this post Link to post Share on other sites jumpwally 0 #41 November 1, 2016 +1.........stand up company in my book.smile, be nice, enjoy life FB # - 1083 Quote Share this post Link to post Share on other sites Spokkie 0 #42 November 4, 2016 Out of interest sake seeing as the previous person did not respond did you request any changes?Fly Your Soul, Free Your Mind! Quote Share this post Link to post Share on other sites riggerrob 603 #43 November 18, 2016 Rather than start a new thread, I will add another Vortex Service Bulletin to this thread. Parachute Systems Bulletin 2016-02 says that Sigma pins (part of Skyhook system) might snag under the edge of binding tape on the last reserve flap ..... or normal pin checks might push the pin away from the closing loop. Fortunately, the solution is fairly easy: ask your local rigger to zig-zag along the edge of the offending binding tape. Sounds like another case of down-sizing container flaps - too small and too quickly - without considering that some reserve components (e.g. ripcord pins) don't get smaller at the same rate. The long-term solution is a larger flap - or conceal edges (like pre 2,000 Javelins). Quote Share this post Link to post Share on other sites DHemer 0 #44 November 20, 2016 I must say I have to be careful with pin checks as it is possible to hook the pin into the top flap. Wasn't an issue on the vortex 2 Quote Share this post Link to post Share on other sites MonsterMo 0 #45 November 20, 2016 Is this likely to be resolved for replacement containers in production? I added Skyhook as an option to the replacement for my 2014 container which I've been without since Jan. Now this... Quote Share this post Link to post Share on other sites riggerrob 603 #46 November 20, 2016 In the long-run, we hope that new Vortexes get slightly longer pin flaps ..... too long to snag pins under binding tape. Quote Share this post Link to post Share on other sites koppel 4 #47 November 21, 2016 I have seen some new Vortex containers in the last couple of weeks. The pin flap has a modified design to the binding tape which will resolve the issueI like my canopy... ...it lets me down. Quote Share this post Link to post Share on other sites alexey 6 #48 November 21, 2016 I dont see that bulletin on their web-site. Can you post the link?Lexa Quote Share this post Link to post Share on other sites riggerrob 603 #49 November 22, 2016 I heard about the Service Bulletin via PIA. Quote Share this post Link to post Share on other sites jerolim 7 #50 November 22, 2016 QuoteI dont see that bulletin on their web-site. Can you post the link? http://parachutesystems.com/downloads/2016-02-service-bulletin-ParachuteSystems.pdf Quote Share this post Link to post Share on other sites Prev 1 2 Next Page 2 of 2 Join the conversation You can post now and register later. 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tomtomgo 0 #30 September 6, 2016 The voucher: What cheek! the voucher is not valid for spare parts . Does anyone really believe that I 'm going to buy a new rig or main for me or for the first rig of my wife???? Should I advise a friend to P.S. ? Sorry, but the voucher is only a big marketing-bullsxxx T.G. Quote Share this post Link to post Share on other sites
bodypilot90 0 #31 September 6, 2016 not all votex rigs were grounded, only the ones with the affected part. They could have sent ugly bolt on rings. They stepped up and are replacing the rigs. send me a note and I can look into it. let me know return shipping date and emails sent Quote Share this post Link to post Share on other sites
mcordell 2 #32 September 6, 2016 Bolt on rings were not an option because the same rings were used for harness articulation. What they could have done is either shut their doors and done nothing or just said sorry for your bad luck and kept on with new orders. They also could have just said it was one ring and everyone else is fine and let people jump gear they weren't 100% sure about. What they did was incur the expense of paying for shipping and rebuilding entirely new rigs at no cost. That takes time. No other company has ever gone to such great lengths.www.facebook.com/FlintHillsRigging Quote Share this post Link to post Share on other sites
tomtomgo 0 #33 September 7, 2016 But the big problem is the dishonesty. Long delivery times may be ok if respected. Every 4 weeks you get a new estimated delivery time?! If I had known that earlier, I would have bought me a used RIG. After 9 months (and it is not finished yet!!!!) it would have been even better to buy a new one (in Stock) at March and sell the Vortex when it come back in 2017?!?? All the year 2016 I jumped only with over 20 year old rental-gears (not freeflyfriendly) and had only expenses. They would also be able to replace rigs staggered, i think Quote Share this post Link to post Share on other sites
Kiwoz 0 #34 September 7, 2016 10 weeks over the estimated delivery! WTF! NO ANSWERS ON MY EMAIL! WTF!! IM GONNA SELL THIS SHIT AFTER I GOT IT BACK! Quote Share this post Link to post Share on other sites
tomtomgo 0 #35 September 9, 2016 Kiwoz10 weeks over the estimated delivery! WTF! NO ANSWERS ON MY EMAIL! WTF!! IM GONNA SELL THIS SHIT AFTER I GOT IT BACK! The latest estimated delivery time is +11week. The nightmare will not finish my friend. After the 11week there will come another time additional weeks like in the the past. WTF?! Quote Share this post Link to post Share on other sites
tomtomgo 0 #36 September 13, 2016 Update: Today my new container has been shipped with dhl express. The first estimated date was the 27June. so everyone can calculate how long it will take Quote Share this post Link to post Share on other sites
bodypilot90 0 #37 September 14, 2016 what size rig and colors? Quote Share this post Link to post Share on other sites
tomtomgo 0 #38 September 22, 2016 Today I get back the rig: FINALLY!!!! It fits good like the old one. Quality as well. The magnetic riser cover (old rig was without) are nice but for me not a must have. The new one are tuck tab + magnetic Quote Share this post Link to post Share on other sites
Spokkie 0 #39 September 23, 2016 Would you like to elaborate on what caused the delay? Today I got notification that my rig is shipping so ought to have it on Monday, initial date was July 18th so just over 8 weeks, late so that's in line with what they said. My rig had no change requested.Fly Your Soul, Free Your Mind! Quote Share this post Link to post Share on other sites
kyledesch 0 #40 November 1, 2016 I just got email that my container shipped. Original delivery date was Aug 15. So about 3 months behind. Quote Share this post Link to post Share on other sites
jumpwally 0 #41 November 1, 2016 +1.........stand up company in my book.smile, be nice, enjoy life FB # - 1083 Quote Share this post Link to post Share on other sites
Spokkie 0 #42 November 4, 2016 Out of interest sake seeing as the previous person did not respond did you request any changes?Fly Your Soul, Free Your Mind! Quote Share this post Link to post Share on other sites
riggerrob 603 #43 November 18, 2016 Rather than start a new thread, I will add another Vortex Service Bulletin to this thread. Parachute Systems Bulletin 2016-02 says that Sigma pins (part of Skyhook system) might snag under the edge of binding tape on the last reserve flap ..... or normal pin checks might push the pin away from the closing loop. Fortunately, the solution is fairly easy: ask your local rigger to zig-zag along the edge of the offending binding tape. Sounds like another case of down-sizing container flaps - too small and too quickly - without considering that some reserve components (e.g. ripcord pins) don't get smaller at the same rate. The long-term solution is a larger flap - or conceal edges (like pre 2,000 Javelins). Quote Share this post Link to post Share on other sites
DHemer 0 #44 November 20, 2016 I must say I have to be careful with pin checks as it is possible to hook the pin into the top flap. Wasn't an issue on the vortex 2 Quote Share this post Link to post Share on other sites
MonsterMo 0 #45 November 20, 2016 Is this likely to be resolved for replacement containers in production? I added Skyhook as an option to the replacement for my 2014 container which I've been without since Jan. Now this... Quote Share this post Link to post Share on other sites
riggerrob 603 #46 November 20, 2016 In the long-run, we hope that new Vortexes get slightly longer pin flaps ..... too long to snag pins under binding tape. Quote Share this post Link to post Share on other sites
koppel 4 #47 November 21, 2016 I have seen some new Vortex containers in the last couple of weeks. The pin flap has a modified design to the binding tape which will resolve the issueI like my canopy... ...it lets me down. Quote Share this post Link to post Share on other sites
alexey 6 #48 November 21, 2016 I dont see that bulletin on their web-site. Can you post the link?Lexa Quote Share this post Link to post Share on other sites
riggerrob 603 #49 November 22, 2016 I heard about the Service Bulletin via PIA. Quote Share this post Link to post Share on other sites
jerolim 7 #50 November 22, 2016 QuoteI dont see that bulletin on their web-site. Can you post the link? http://parachutesystems.com/downloads/2016-02-service-bulletin-ParachuteSystems.pdf Quote Share this post Link to post Share on other sites
