imfromwales 0 #1 April 21, 2013 Ive just realised the screen on my Cypres 2 is damaged. I have contacted Cypres about this, but have no idea how I've done it. The picture below is with the serial number visible on screen - it shows just how much of the screen is damaged! EDIT - Attached the picture! Quote Share this post Link to post Share on other sites
skyrado 1 #2 April 21, 2013 Hi! Several years ago a friend of mine had the same problem but with Argus.The reason for that was improper treatment during carrying inside the bag.I mean,if the display is placed in the back side of the rig its very possible to hit it during transport. Just get in contact with Cypres and they will resolve your problem! Fly Safe! Rado Quote Share this post Link to post Share on other sites
piisfish 135 #3 April 21, 2013 there is no picture attachedscissors beat paper, paper beat rock, rock beat wingsuit - KarlM Quote Share this post Link to post Share on other sites
irishrigger 31 #4 April 22, 2013 Hi imfrom wales, this can happen occasionally that the screen gets cracked. normmally its down to miss use of some sort or just not paying attention when storing gear away. i have send a couple back to airtec in germany and they fixed them for free everytime and just charged for the shipping back. biggest PITA about this is getting your rigger to remove the unit so it can get shipped back to airtec. the do have a quick turn around time for this normally! contact your local dealer if you have to. rodger Quote Share this post Link to post Share on other sites
imfromwales 0 #5 April 25, 2013 Thanks, it may be due to the rig being in a suitcase when i transport it but im not sure. Cypres got back to me and said they would repair it for free if i send the unit to them and the turn around is 4 weeks :) Quote Share this post Link to post Share on other sites
