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jsreznor

Another L&B is awesome thread

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A while ago I cracked the housing on my Altitrack. It was a little crack that got worse and worse until the crack went all the way through.

On my ride to altitude halfway through the day, I realized that the clear faceplate had come off! I pushed the needle and it moved whereever I put it.

The ride down was uneventful, and I recalibrated the needle under canopy by looking at the digital readout on the underside of the altitrack.

So I sent an email asking to buy a replacement faceplate so I could fix it. They said to send the alti off to them and they'd fix it.

Two weeks later (today), I get a brand new Altitrack! They even transferred all my jump data. Fantastic work guys!

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L&B rocks. I was on a video jump in a 182 with a terrified student. I got so busy helping the student breathe and calm down (tandem) I forgot to attach my altimeter to my wrist. It went MIA..

I sent L&B a nice long poem explaining my stupidity, and Madz wrote me a nice poem back saying my new altimeter was in the mail.

Is he single? He never answered me when I asked? :-)

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L&B rocks. I was on a video jump in a 182 with a terrified student. I got so busy helping the student breathe and calm down (tandem) I forgot to attach my altimeter to my wrist. It went MIA..

I sent L&B a nice long poem explaining my stupidity, and Madz wrote me a nice poem back saying my new altimeter was in the mail.



To many people looking to get something for nothing. Knowing how good they are with their customer service it seems as though you wrote them in hopes of getting something for FREE instead of doing the right thing and buying a new one because you screwed up.

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