flexpng1 0 #1 October 5, 2007 was planning on jumping it today, dropped it off to the rigger yesterday, so I call him to see if it's done and low and behold.....THEY SENT THE FRIGGIN DBAG WITHOUT GROMETTS!!!!!!!!!!!! i Mean come on, where is the quality control? no inspections before it ships? now i'm not jumpin this weekend My wife was about to order one of the stock i4's today too, i think this may put a damper on my day! Quote Share this post Link to post Share on other sites
stratostar 5 #2 October 5, 2007 Quotei Mean come on, where is the quality control? Shit happends Quotenow i'm not jumpin this weekend Why, your rigger can't put them in? some of the newer style D-bags don't have locking gromets on them. That would only leave the one for the bridal and if your rigger can't install one for you so you can jump, you might want to find another rigger!you can't pay for kids schoolin' with love of skydiving! ~ Airtwardo Quote Share this post Link to post Share on other sites
flexpng1 0 #3 October 5, 2007 Quote Why, your rigger can't put them in? some of the newer style D-bags don't have locking gromets on them. That would only leave the one for the bridal and if your rigger can't install one for you so you can jump, you might want to find another rigger! yea he can do that, but he's working something out with Aerodyne so that they reimburse him to put them in there. HOPEFULLY... ok, nevermind, he just called me back while I was writing this. aerodyne is overnighting a new freebag Quote Share this post Link to post Share on other sites
kaerodyne 0 #4 October 5, 2007 flexpng1 We meet again ... Please accept our apology for the missing grommets on the Free Bag, how and why it slipped through inspection will be handled and corrected, so as to prevent such a slip from happening again. Please PM me your address and I'll drop a t-shirt and stuff in the mail for you. Please also feel free to contact us with any questions. And we look forward to your wives order coming through. Blue Skies Karl Meyer Sales Representative Aerodyne Research Office: 1 813 891 6300 www.flyaerodyne.com www.myspace.com/flyaerodyne Quote Share this post Link to post Share on other sites
diablopilot 2 #5 October 5, 2007 Having worked in gear sales for 5 years I can tell you EVERY manufacturer screws up sometimes. What I think is even more important is how they handle it afterward. Nice job this time Aerodyne. ---------------------------------------------- You're not as good as you think you are. Seriously. Quote Share this post Link to post Share on other sites
Fast 0 #6 October 5, 2007 Karl's a cool dude too! hahaha ~D Where troubles melt like lemon drops Away above the chimney tops That's where you'll find me. Swooping is taking one last poke at the bear before escaping it's cave - davelepka Quote Share this post Link to post Share on other sites
kaerodyne 0 #8 October 5, 2007 Quote Karl's a cool dude too! hahaha Now now, what goes on tour stays on tour .. hehe Quote Share this post Link to post Share on other sites
lauras 0 #9 October 5, 2007 So, before you contacted the manufacturer to try to resolve any questions or issues, you posted your complaint(s) on dz.com? Cart? Horse? Quote Share this post Link to post Share on other sites
kaerodyne 0 #10 October 5, 2007 Quote flexpng1 We are glad your bump in the road has been dealt with to your satisfaction. Let us know if there is anthing else. Blue Skies Karl Meyer Sales Representative Aerodyne Research Office: 1 813 891 6300 www.flyaerodyne.com www.myspace.com/flyaerodyne Quote Share this post Link to post Share on other sites
flexpng1 0 #11 October 5, 2007 QuoteSo, before you contacted the manufacturer to try to resolve any questions or issues, you posted your complaint(s) on dz.com? Cart? Horse? Yup, sure did! thanks for your Interests Quote Share this post Link to post Share on other sites
stratostar 5 #12 October 5, 2007 Well cool you got it taken care of, now get your rigger to install two in the freebag and that way you'll have an extra freebag, that way when you chop and lose one you'll have another "free" Freebag to replace the one you lost, after all there not free! you can't pay for kids schoolin' with love of skydiving! ~ Airtwardo Quote Share this post Link to post Share on other sites
