Help from South Africa

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The MIO has little real power and may regard your incident as isolated and possibly even frivolous. Even if the MIO find in your favour, FIAT can still appeal, tie things up in legal paperwork and make you wait for years.

Many other people, especialy in this country, have had similar problems without such happy endings.
IMO, take the offer from Fiat and consider yourself fortunate to get it. :)

No 'mericans were harmed during the making of this post.

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