Skip to Content

Skydiving: help: Account Help: Why am I not receiving the validation e-mail

Why am I not receiving the validation e-mail

By on 2005-03-29

The default anti-spam settings on some e-mail service providers sometimes catch the validation e-mail that we send you to activate your account. Hotmail for example is known to do this. Here are a few things you should do before you contact us:
  1. Check your "Junk" or "Spam" or "Bulk" folder to make sure our validation e-mail did not get routed to that.
  2. Add the dropzone.com domain your "white list", "friends" or whatever list your service-provider may be using or providing you with to manage incoming e-mail. This will ensure that all administrative e-mail from this site gets to you.
  3. Make sure you have access to the e-mail address you used to register your account.



By on 2005-03-29 | Last Modified on 2012-10-24

Rating: 12345   Go Login to rate this article.  | Votes: 0 | Comments: 0 | Views: 743

More articles in this category: