Why am I not receiving the validation e-mail
The default anti-spam settings on some e-mail service providers sometimes catch the validation e-mail that we send you to activate your account. Hotmail for example is known to do this. Here are a few things you should do before you contact us:
- Check your "Junk" or "Spam" or "Bulk" folder to make sure our validation e-mail did not get routed to that.
- Add the dropzone.com domain your "white list", "friends" or whatever list your service-provider may be using or providing you with to manage incoming e-mail. This will ensure that all administrative e-mail from this site gets to you.
- Make sure you have access to the e-mail address you used to register your account.
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