---

Skydiving Gear and Equipment: Jumpsuits and Clothing: Kurupee: Premium Freefly Suit

---

Item: Premium Freefly Suit  Manufacturer: Kurupee   (2434 Hits)     Description: Our Premium Freefly Suit is made of lightweight pre-shrunk cotton or Taslan, which is very comfortable, cool and resistant. Added: 2004-05-15 | Item ID: 469

User Reviews: Average Rating: Total Reviews: 38 Write a Review Read all 38 Reviews

100% 80% 60% 40% 20% 0% Times  12 1 4 11 10 Rating  1 2 3 4 5

3 Recent Reviews:

2 of 14 people found the following review helpful:

good as long as you're not in a hurry
Rated by: superjohn (more about me) on 2008-11-06 19:19:20 (user reviews) Review ID:2095

Pros: custom sizing, good closures at the cuffs & neck
Cons: customer service

As the reviews below suggest, customer service isn't the best. I called probably 10 times and got "this number is not in service" until finally I got an answering machine. a few calls later and someone finally answered, and he was able to tell me that my suit would be done that week and would ship the following week... and he was right. So it took 2-3 weeks longer than they claimed, but I did get my suit, and it looks to be very high quality. I'll be jumping it this weekend.

Was this review helpful to you?    

2 of 14 people found the following review helpful:

Freefly suit
Rated by: Kamigaeru (more about me) on 2008-11-06 08:52:05 (user reviews) Review ID:2093

Pros: Great suit when it finally arrives
Cons: Non-existant customer service

I thought I would get a freefly suit from Kurupee because they offered decent prices on basic suits. (I'm an entry level freeflyer and wasn't looking to break the bank.) Ordering the suit was easy enough, though I was somewhat disappointed by their limited fabric color selection. I figured I'd check up on the process after the suggested 4 week wait time. Like many other people, I had no luck actually contacting anyone associated with Kurupee. I tried their website tracking program: didn't work. Tried their website email: didn't work. Tried the USA contact phone number provided: didn't work. I finally got in touch with someone at the payment processing site and within 48 hours I was told the suit was being shipped. It took about a week from that point for my suit to arrive (not quite 6 weeks from order placement), and I have no complaints about the construction or fit. However, even if there were monumental improvements in customer service, I would hesitate to buy from Kurupee again.

Was this review helpful to you?    

2 of 14 people found the following review helpful:

Still in business?
Rated by: clriggs (more about me) on 2008-08-15 13:10:15 (user reviews) Review ID:2044

Pros: none
Cons: Where is my suit????

WTF?? It looks like we are all having the same issues! Can someone please send me a GOOD contact number for this company? Here's an idea: Hire a teenage kid to answer your phones. People would at least know you are still in business. A confirmation of some sort, just to let me know that you got my order. Such as: Hello, thank you for ordering from Kurupee! Your order has been processed and we will begin working on your suit right away. Although our average production time is 3 weeks, it may be up to 8 weeks before your suit is delivered. Something to that effect would be nice.

Was this review helpful to you?    

See all 38 reviews...

Your Premium Freefly Suit review: