The Pit Special
The Pit Special
Tony Suit
(2102 Hits)
Description
The PIT SPECIAL comes in either a nylon, cot'en felt, or polycotton front. Spandex covers the back and hips. This gives a tighter, no flap fit but still allows a full range of movement. Over the years we have removed the spandex from the grip area on the male pit. This gives a better feel during a block move when cranking is involved and also makes the suit last longer. The entire legs are made of cot'en felt or polycotton. We offer spandex, cot'en felt, or polycotton forearms. Although this is the suit the worlds top team are using, it can still be used for fun jumping if the jumper is average, or lighter than average weight. We suggest spandex forearms for the light weight fun jumpers and for teams ( We also make cot'en felt or polycotton slip-ons to wear on the forearms for larger loads). For the medium weight jumper who prefers a skin tight fit over the loose SWOOP SUIT, regular cot'en felt or polycotton forearms are recommended.
Added: 2002-05-06 | Last Modified: 2006-07-08 | Views: 2102 | Item ID: 399
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Gobsmacked!
I ordered my Pitt Special suit on the 17th of July, stating I needed it by the 1st of September - ie. within 6 weeks (the Tony Suits website quoting a production times of 4 weeks).
Receiving little in the way of confirmation of my order, over the ensuing 6 weeks I emailed Tony Suits no less than 6 times, on 5 of those occasions either re-requesting an approximate delivery time and/or restating my need to have the suit within 6 weeks. Every time I received either no response or something vague and unrelated.
Now, due to depart on my skydiving holiday in 3 days time I call Tony Suits today, after 6 weeks waiting, to be told my suit is "waiting to be cut". That is, I am unlikely to receive it any time soon, nor was I ever going to at any point in the process. In the time I could have arranged a suit from another supplier TS have been sitting on my order in full knowledge it would not be manufactured, let alone shipped in time for me. They seemed entirely dissinterested when I explained this to them.
I have cancelled my order, to say I'm pi$$ed off is an understatement. I had hoped the other reviews complaining of poor customer service were isolated cases, I guess I am another example of this or their service really is as bad as made out.
Buyer beware - they don't appear to give a toss about the customer.
Receiving little in the way of confirmation of my order, over the ensuing 6 weeks I emailed Tony Suits no less than 6 times, on 5 of those occasions either re-requesting an approximate delivery time and/or restating my need to have the suit within 6 weeks. Every time I received either no response or something vague and unrelated.
Now, due to depart on my skydiving holiday in 3 days time I call Tony Suits today, after 6 weeks waiting, to be told my suit is "waiting to be cut". That is, I am unlikely to receive it any time soon, nor was I ever going to at any point in the process. In the time I could have arranged a suit from another supplier TS have been sitting on my order in full knowledge it would not be manufactured, let alone shipped in time for me. They seemed entirely dissinterested when I explained this to them.
I have cancelled my order, to say I'm pi$$ed off is an understatement. I had hoped the other reviews complaining of poor customer service were isolated cases, I guess I am another example of this or their service really is as bad as made out.
Buyer beware - they don't appear to give a toss about the customer.
Highly unreliable. Not recommended.
I relied on getting a replacement for my old suit in time for the nationals within six weeks of placing the order. The old Bev suit served me well over the years but me loosing weight meant it was getting too baggy and I lost one booty every now and then on exit. Not having the luxury of time to muck around I wanted to order from a reliable source that offered rush jobs, went through these reviews and ordered a Pit-Special.
Initial customer service over the phone was pretty good - I got advised of what to get and how to order, I ordered, got invoiced and received a follow up e-mail the next day to which I replied. Four weeks after the last e-mail contact I rang them up to make sure everything was on track, giving that I needed the suit next week.
Imagine my shock when they told me that they lost my last reply to their e-mail due to a problem with their e-mail system and instead of following up with me they just put my order on hold.
Here I am, Nationals on our door steps without a jumpsuit for which I received an invoice five weeks ago - Thanks Tony Suit.
Get a Bev or Rainbow - all people around me did and they never got disappointed.
Initial customer service over the phone was pretty good - I got advised of what to get and how to order, I ordered, got invoiced and received a follow up e-mail the next day to which I replied. Four weeks after the last e-mail contact I rang them up to make sure everything was on track, giving that I needed the suit next week.
Imagine my shock when they told me that they lost my last reply to their e-mail due to a problem with their e-mail system and instead of following up with me they just put my order on hold.
Here I am, Nationals on our door steps without a jumpsuit for which I received an invoice five weeks ago - Thanks Tony Suit.
Get a Bev or Rainbow - all people around me did and they never got disappointed.
Only a few jumps on it so far but its great
The suit itself is a fantastic product but more than anything their customer service at tonysuits made it worth every penny.
FedEx delivery had my package down as delivered while I was home... needless to say I was not a happy camper when I found out the box was not there. I quickly called FedEx and tonysuits. The office manager went guns out after FedEx to make sure the issue was fixed. 4 hours later my box showed up =D
Once I got it I put on the suit and jumped it a few times but my measurements in a few areas were a a bit off so it fit kinda tight in some body positions. Called up and asked about alterations and was told I would only need to pay for shipping. Sweet deal! The new measurements made alterations not possible but instead a new suit is being built from scratch.
I would HIGHLY recommend this company and suit for the reasons of you WILL get a fantastic product and if not they WILL make sure to do everything possible.
FedEx delivery had my package down as delivered while I was home... needless to say I was not a happy camper when I found out the box was not there. I quickly called FedEx and tonysuits. The office manager went guns out after FedEx to make sure the issue was fixed. 4 hours later my box showed up =D
Once I got it I put on the suit and jumped it a few times but my measurements in a few areas were a a bit off so it fit kinda tight in some body positions. Called up and asked about alterations and was told I would only need to pay for shipping. Sweet deal! The new measurements made alterations not possible but instead a new suit is being built from scratch.
I would HIGHLY recommend this company and suit for the reasons of you WILL get a fantastic product and if not they WILL make sure to do everything possible.
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