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Forums: Dropzone.com: Error and Bug Reports:
Can't upload profile picture, but no error shown

 
 


MikeJD

United Kingdom
Jumps
License
In sport
 		: 2100
: D 10605
: 17 years


May 28, 2009, 12:51 PM

Post #1 of 10 (561 views)

Registered: Nov 12, 2003
Posts: 1216
Can't upload profile picture, but no error shown Quote | Reply
I finally decided I'd like to have an avatar, but I'm not having any success uploading it.

The image I'm trying to use is a .jpg, and it's well within the size limits (both in terms of KB and dimensions).

I can browse for it successfully on my laptop, but when I hit the 'Add Profile Picture' button the page refreshes after a few seconds and nothing much seems to have happened - no picture, and no error message. And the 'Select Profile Pictures' box still says I haven't added anything. I've tried in both IE and Firefox without success.

Am I missing something? Thanks!


psmarais

South Africa
Jumps
License
In sport
 		: 2546
: F 1245
:  


Jun 2, 2009, 2:12 AM

Post #2 of 10 (531 views)

Registered: Jan 31, 2008
Posts: 47
Re: [MikeJD] Can't upload profile picture, but no error shown [In reply to] Quote | Reply
It seems to be like that for everyone. I'll take a look and see if I can find out what went wrong.


psmarais

South Africa
Jumps
License
In sport
 		: 2546
: F 1245
:  


Jun 2, 2009, 5:21 AM

Post #3 of 10 (522 views)

Registered: Jan 31, 2008
Posts: 47
Re: [psmarais] Can't upload profile picture, but no error shown [In reply to] Quote | Reply
Ok, it should be working now.


Premier skymama
Moderator
United States
Jumps
License
In sport
 		: 529
: D 26699
: 8 years


Jun 6, 2009, 7:53 AM

Post #4 of 10 (494 views)

Registered: Mar 25, 2001
Posts: 26274
Re: [psmarais] Can't upload profile picture, but no error shown [In reply to] Quote | Reply
When I hit the "upload attachment" button on a forum post, the file name erases and goes back to the blinking cursor.


psmarais

South Africa
Jumps
License
In sport
 		: 2546
: F 1245
:  


Jun 8, 2009, 12:35 AM

Post #5 of 10 (481 views)

Registered: Jan 31, 2008
Posts: 47
Re: [skymama] Can't upload profile picture, but no error shown [In reply to] Quote | Reply
It seems to work from this side... Could you give me more information? Which browser are you using? At what time did it happen?
Attachments: 784-tn_uspa.jpg (2.84 KB)


Premier skymama
Moderator
United States
Jumps
License
In sport
 		: 529
: D 26699
: 8 years


Jun 8, 2009, 4:17 AM

Post #6 of 10 (475 views)

Registered: Mar 25, 2001
Posts: 26274
Re: [psmarais] Can't upload profile picture, but no error shown [In reply to] Quote | Reply
It was shortly before I made that post on Saturday morning. I have IE8 and I was able to upload the pic on Sunday. I thought you had fixed it. Weird!


psmarais

South Africa
Jumps
License
In sport
 		: 2546
: F 1245
:  


Jun 9, 2009, 7:08 AM

Post #7 of 10 (459 views)

Registered: Jan 31, 2008
Posts: 47
Re: [skymama] Can't upload profile picture, but no error shown [In reply to] Quote | Reply
Yip, that is weird. A lot of weird bugs is popping up lately. Thanks for letting me know, I'll make a note of that one, just in case.


(This post was edited by psmarais on Jun 9, 2009, 7:10 AM)


Premier rwieder

United States
Jumps
License
In sport
 		: 1250
: C 32349
: 10 years


Jun 10, 2009, 12:53 AM

Post #8 of 10 (435 views)

Registered: Feb 26, 2004
Posts: 1210
Re: [psmarais] Can't upload profile picture, but no error shown [In reply to] Quote | Reply
I played with it with every program i have, i can't get to work either. The type of file on dz..com is a .png file. Maybe .png files and .jpeg files don'ywork well and play well with others?


psmarais

South Africa
Jumps
License
In sport
 		: 2546
: F 1245
:  


Jun 10, 2009, 3:14 AM

Post #9 of 10 (429 views)

Registered: Jan 31, 2008
Posts: 47
Re: [rwieder] Can't upload profile picture, but no error shown [In reply to] Quote | Reply
The preferred format for profile pictures are .jpg .
It should be no wider than 1000 pixels and no higher that 1000 pixels. The size limit is 500kb.


(This post was edited by psmarais on Jun 10, 2009, 3:16 AM)


nerdgirl

United States
Jumps
License
In sport
 		: 1150
: D 
: 11 years


Jun 17, 2009, 4:33 AM

Post #10 of 10 (394 views)

Registered: Jun 11, 2002
Posts: 3317
Re: [psmarais] Can't upload profile picture, but no error shown [In reply to] Quote | Reply
I was unable to upload avatar pics via IE7 this morning, including jpgs I had previously used as avatars and uploaded using IE7, but had no problem doing it via Safari.

/Marg

 
 
 


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