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Dropzone: Europe: United Kingdom: Headcorn Parachute Club

Headcorn Parachute Club

Average Rating: 2.80 2.80 out of 5 based on 40 user reviews

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Dropzone Summary | Reviews

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Location:
Lashenden Headcorn
Lat: 51.156944
Lng: 0.650556

Address:
Headcorn Airfield
Headcorn, TN27 9HX
United Kingdom

Contact:
01622 890 862
01622 890 641 (fax)
ericshapland@mac.com
http://www.headcornparachuteclub.co.uk  (4110 Hits)

Last Updated: 2010-10-01
Aircraft:
Cessna Caravan, BN Islander

Training: AFF, S/L, Tandem

AAD: Not Required

Hook Turns: Allowed

USPA Membership: Not Required

Rates:
AFF: 380 GBP
S/L: 205 GBP
Tandem: 245 GBP
Video: 135 GBP
Jump Ticket: 25 GBP to 12000 ft




Description:




Read 5 Reviews Write a Review Bookmark Claim Listing

Location Map -

Facilities:

  • Gear Rentals
  • Gear Sales
  • Rigging Services
  • Covered Packing Area
  • Creeping Area
  • Team Rooms
  • Video Rooms
  • Coaches
  • Load Organizers
  • Accuracy Tuffet
  • Restaurant
  • Shop
  • Bar
  • Bunkhouse
  • Camping
  • Showers

Upcoming Events:

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AFF level 1

40 Reviews Written

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£325, 4 months later and still nothing


Headcorn Parachute Club Rated 1 by: execdetailing on 2012-11-29

Pros: The Grass
Cons: Manager, Waiting, Over Priced Cafe
  Professionalism
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SHOCKING! RUBBISH!!Booked this in for the 6th August 2012, Waited ALL day, don't even try say first come first serve as I was the first person in your office, From my judgement the people whom purchase the £150 DVD got first priority! 4pm came and still waiting like a div. NO ONE came and spoke to us so me and the others waiting like lemons had to approach a member of staff and ask what was happening. Was told the weather was to bad to jump.Fair point as safety is paramount. So after spending a whole day with the family which included 2 kids under 5 spending money in the well over priced cafe I got the option to re book at the next available date. 24th November, Weather was bad so I called the centre at 08:00 no answer, Ok I'll wait till after 09:00 again no answer! left 3 messages for Jane the director/manager to call back. No response. Calling all this week and called numerous times today, yep you guessed it, No answer! Emailed, No answer. OK, these must be closed down? Called the Headcorn Areodrome who confirmed that they was in and that they are alive. So obviously ignoring my calls. Called Virgin who again tried to call them whilst I was on hold and yep, they to got no answer. Looks like once they have redeemed your voucher for £325.00 they don't give a.... Please don't waste your time and money on these lot. Not the first bad review either by the looks of things. Don't go down the same route guys. Stay well away!!!

0 of 11 people found this review helpful:
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(Review ID:7733)

Great time


Headcorn Parachute Club Rated 5 by: pugwash42 on 2012-09-10

Pros: Convienient and friendly
Cons: booking agents
  Professionalism
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Completely different experience to other review, in spite of the booking agent giving me the wrong information, and giving the skydive centre even less, the lady manager promised to sort it all out whilst we had our briefing, and she duly did and we jumped and had a great time. Thanks to all the staff and jumpers.

2 of 15 people found this review helpful:
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(Review ID:7606)

The Manager here is a disgrace!


Headcorn Parachute Club Rated 2 by: chloegoodhew on 2012-08-29

Pros: the hungarian instructor
Cons: The service
  Professionalism
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I brought a tandem jump for us both as a special birthday present for my husband.

After visiting the place once we were not able to jump because of the bad weather which was fair enough We were told we had 6 months to complete another one and that in the weekdays they are quiet so we would be able to phone up that day if the weather is nice to arrange to come down. All good so far.

Unfortunately ,the day after my father in law was diagnosed with cancer and later on passed away. Not being a priority of ours we didn't think to re schedule our jump until 5 months after. When we phoned up to book our preferred date (about 2 weeks later) we were told that they were full up and we would have to pay another £100 to jump after our 6 months were up.

I explain the situation to the manager, I asked her if she could be sympathetic to the situation and to imagine how someone might not prioritize arranging a sky jump just after there father had passed away, or even they would not even feel like doing a sky jump.

She replied " I did a sky dive 2 days after my father passed away, as that would have been what he wanted, you have had 5 months to re schedule". I was so shocked and hurt by this reply I didn't know what to say!

I also asked her about the misleading information that they are quiet in the weekdays and she said "yes we are in March". this was not the information we were given (she didn't care).
She was very un polite in explaining all of this and at no point did she apologise or try to understand, they way she dealt with me was unbelievable.

By reading the other reviews I don't know how the people here still have their jobs, they are losing customer and I would never go back or recommend as the MANAGER IS A DISGRACE AND EXTREMELY RUDE.


5 of 20 people found this review helpful:
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(Review ID:7580)

Thanks Headcorn


Headcorn Parachute Club Rated 4 by: Nevige on 2011-05-15

Pros: Very friendly, Nice landing area, Good Scenery, Good canteen and packing area
Cons: None

  Professionalism
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Went to Headcorn as its my local DZ and been going to Spain to jump the last couple of months. I did not expect the welcome I got there it was great I got four jumps in on Saturday and could have done more and that was with a lot of cloudcover delaying jumps. Thanks to Chris for the DZ brief, julie for sorting my admin and Dell for packing for me. I will def be jumping at Headcorn again very friendly jumpers. Blue Skies

6 of 36 people found this review helpful:
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(Review ID:6399)

Go anywhere else, even if it means a long drive


Headcorn Parachute Club Rated 1 by: jumper2020 on 2011-02-27

Pros: It's the only one in the South East
Cons: Loooong wait, rude staff, etc, etc
  Professionalism
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This is a really awful dropzone. I have been to a lot and it really is the worst.

Some of the staff are okay, but others are very unfriendly. They absolutely love being officious as well - just to show you who's boss.

One other bad aspect is the very long wait time. I commonly wait 2.5 or 3 hours for one jump. Very tedious.

Might as well drive a little while longer and go to a decent DZ.


12 of 54 people found this review helpful:
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(Review ID:6249)

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