Forums: Dropzone.com: Error and Bug Reports:
I cant log in

 


Guest
Deleted
Jun 10, 2003, 10:52 AM
Post #1 of 8 (474 views)
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I cant log in Quote | Reply

Why can't I log in. I type in user name and password but can not log in.

SkydiveMonkey  (B 102345)

Jun 10, 2003, 11:20 AM
Post #2 of 8 (469 views)
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Re: [Guest] I cant log in [In reply to] Quote | Reply

Try clearing your cookies, and restart your browser

Guest
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Jun 10, 2003, 3:29 PM
Post #3 of 8 (459 views)
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Re: [SkydiveMonkey] I cant log in [In reply to] Quote | Reply

I did that. Still no luck.

diverds

SkydiveMonkey  (B 102345)

Jun 11, 2003, 8:49 AM
Post #4 of 8 (436 views)
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Re: [Guest] I cant log in [In reply to] Quote | Reply

Have you tried on any other computers? Are you getting an error message?

Guest
Deleted
Jun 11, 2003, 9:45 PM
Post #5 of 8 (425 views)
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Re: [SkydiveMonkey] I cant log in [In reply to] Quote | Reply

Im not getting an error message. When I type my username and password it accepts it and goes to the initial login page where it basicaly says "welcome diverds", but as soon as I try to navigate from there it asks for a login again. This stinks. I have tried logging out and shutting down the browser and relogging in but to no avail. I have erased my cookies, I don't know what else to do. Do you think it is on my end or dz.coms? I have never had this problem before.

diverds

Premier wmw999  (D 6296)

Jun 12, 2003, 5:59 AM
Post #6 of 8 (420 views)
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Re: [Guest] I cant log in [In reply to] Quote | Reply

I can't help much with the problem itself -- can you log in from another computer? Have you tried setting up another userid on your computer, to see if you can log in using that one?

But as far as whose error -- your computer or userid cookie has something set in it that the dropzone.com software hasn't considered, or taken into account, or something.

Have you cleared both your history and your cookies? By hand and using the "clear cookies" or whatever tools in whichever browser you use? If you don't know what I'm talking about, the brower clears stuff, but all of the cookies etc. are in files, and you can erase them by hand as well.

Is your password entirely alphanumeric, or do you have special characters?

Wendy W.


(This post was edited by wmw999 on Jun 12, 2003, 6:00 AM)

SkydiveMonkey  (B 102345)

Jun 12, 2003, 7:34 AM
Post #7 of 8 (415 views)
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Re: [Guest] I cant log in [In reply to] Quote | Reply

Do you have cookies blocked, or have a firewall that blocks them?

diverds  (D 17797)

Jun 12, 2003, 8:49 PM
Post #8 of 8 (404 views)
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Re: [SkydiveMonkey] I cant log in [In reply to] Quote | Reply

Well now it works. I did not change anything on my pc. Weird. At least it works.


Forums : Dropzone.com : Error and Bug Reports

 


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