Forums: Skydiving Disciplines: Photography and Video:
Problems with GoPro 3 Hero Black

 

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steveorino  (D 26782)

Nov 18, 2012, 7:55 PM
Post #1 of 30 (10113 views)
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Problems with GoPro 3 Hero Black Can't Post

Got mine last week and used it on an AFF jump. Every photo outside was overexposed. It was a clear blue sky. To make matters worse, I can't find the manual online an one did not come with the camera.

Any suggestions?
Attachments: G0010049_small.jpeg (266 KB)


jono  (C 298258)

Nov 18, 2012, 9:17 PM
Post #2 of 30 (10030 views)
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Re: [steveorino] Problems with GoPro 3 Hero Black [In reply to] Can't Post

User manual for the GP3 black -
http://gopro.com/...ck_ENG_FINAL_Web.pdf

This may also help -

http://gopro.com/...rt/article/?22210472
Wink


Premier DSE  (D 29060)

Nov 19, 2012, 8:44 AM
Post #3 of 30 (9909 views)
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Re: [steveorino] Problems with GoPro 3 Hero Black [In reply to] Can't Post

There should have been a placard in the box telling you where to download the manual (link provided in above post)

Leave W/B in automode for best results; however the camera does tend to over, rather than under expose.
You can also tweak it in ProTune.


trunk  (D 28511)

Nov 19, 2012, 4:29 PM
Post #4 of 30 (9810 views)
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Re: [steveorino] Problems with GoPro 3 Hero Black [In reply to] Can't Post

What you are seeing is the exposure setting in the plane and not re-calibrating when exiting. GoPro is aware of this and the only work around is to either shoot in 2fps or look out a window/door when you start recording. Kinda sucks, but sounds like they are at least on top of it and in the past are good at coming up with firmware updates.

Quote:
The HERO3 Black Edition locks exposure on the first picture of time-lapse photos at 0.5 and 1 sec intervals which was initially a request by customers to reduce the cycling exposure.
Now that we implemented that, we've had sky divers call in about this with complaints due to their specific uses.. They start the time-lapse inside the plane, which is a darker environment than outside. When they jump out into the brighter environment outside the plane, all of the photos are overexposed since exposure was set and locked inside the plane.

This is something that we will attempt to address through a future update. The current workaround is to use 2 sec intervals or higher.


trunk  (D 28511)

Nov 27, 2012, 1:16 PM
Post #5 of 30 (9261 views)
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Re: [trunk] Problems with GoPro 3 Hero Black [In reply to] Can't Post

More updates looks like a fix is coming out soon:

Quote:
We apologize for the difficulties that this is causing and want to thank your for sharing concern and your picture with us.

We are aware of the exposure issue and it is something important that we are working on. We are working on a fix so that camera will re-adjust the exposure, however we don't have a specific time frame of when this fix will be available.

Here is my current GoPro 3 issue list.


piisfish

Nov 28, 2012, 8:29 AM
Post #6 of 30 (9179 views)
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Re: [trunk] Problems with GoPro 3 Hero Black [In reply to] Can't Post

thanks Trunk, would these critics be for all variations of GoPro3 ?


freefalljason  (D 26672)

Nov 28, 2012, 8:47 AM
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Re: [piisfish] Problems with GoPro 3 Hero Black [In reply to] Can't Post

From what I hear...if you aren't getting a Black, your just as well off with a Hero2.
And you save some money.


Blue Skies,
Jason


Premier DSE  (D 29060)

Nov 28, 2012, 8:54 AM
Post #8 of 30 (9159 views)
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Re: [freefalljason] Problems with GoPro 3 Hero Black [In reply to] Can't Post

Trying to finish the "part 2" of the camera shootout, which includes the GP3, but a short comment...you might as well by a GP2 for the huge cost savings, if you're considering a Silver or White.
Two GP3/Black have been returned from our DZ in the past week. I'm keeping my two in hopes of an update, but the image quality comparison between the GP2 and GP3 in p30 and p60 modes is negligible. Certainly not worth abandoning an existing GP2 over.


piisfish

Nov 29, 2012, 2:33 AM
Post #9 of 30 (9065 views)
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Re: [DSE] Problems with GoPro 3 Hero Black [In reply to] Can't Post

OK, so I just need an unscratched box for my GP2 Laugh


trunk  (D 28511)

Nov 29, 2012, 9:00 AM
Post #10 of 30 (9002 views)
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Re: [DSE] Problems with GoPro 3 Hero Black [In reply to] Can't Post

I do enjoy the 2.7K mode especially since taking screen grabs seem perfect. The 720 is noticeable lower quality but the 120fps is sick. The number 1 complaint I hear is people saying their footage is playing back "choppy" due to their slow computer processor. First try a different player and if that doesn't work, you'll need to handbrake it. I find playing in sony vegas seems to always work fine.


parachutist  (D 25468)

Nov 29, 2012, 6:57 PM
Post #11 of 30 (8936 views)
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Re: [trunk] Problems with GoPro 3 Hero Black [In reply to] Can't Post

Another issue for the list:
Hero 3 black + new style (black) battery bacpack + wifi enabled = camera won't stay off. If I press the power button on the camera or on the wifi remote, the Black shuts down for 3 seconds, then powers back up. I have a support ticket in to GoPro on this. So far in our 5 or 6 emails, its gone back and forth between camera being the cause vs. battery packs bring the cause. I have two of these packs, and the same issue happens with both.

Chris


(This post was edited by parachutist on Nov 29, 2012, 8:45 PM)


spencer  (D 208)

Dec 2, 2012, 1:28 AM
Post #12 of 30 (8740 views)
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Re: [parachutist] Problems with GoPro 3 Hero Black [In reply to] Can't Post

Are you saying all the black edition cameras will have this problem, as I am waiting for the release here in the UK next week.


parachutist  (D 25468)

Dec 2, 2012, 12:26 PM
Post #13 of 30 (8645 views)
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Re: [spencer] Problems with GoPro 3 Hero Black [In reply to] Can't Post

In reply to:
Are you saying all the black edition cameras will have this problem, as I am waiting for the release here in the UK next week.

GoPro hasn't given me a final answer yet. First week they said it must the battery pack, then they said must be the camera, now they're saying it may be a string of battery packs with certain serial numbers.

SN on mine are both in this range:
BBP2A0912000XXX

The XXX part on mine are a little over 500 apart, so if it is the battery packs, a lot of them may be affected. These packs both work fine on my Silver, so the explanation seems odd.

Chris


trunk  (D 28511)

Dec 3, 2012, 2:56 PM
Post #14 of 30 (8465 views)
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Re: [parachutist] Problems with GoPro 3 Hero Black [In reply to] Can't Post

Good to know and I will add it to the list. Every once in a while I get it locked into a weird mode where I need to remove the battery and then put it back in the camera. I had similar issues with the GoPro HD's when they first came out but it was then fixed in firmware at a future date.

The biggest thing I found is to give it a few seconds from stopping it before you shut off the camera. Its a surefire way to create a corrupted file. turning the camera back on generally fixes it it's self but this utility works well if your file gets corrupted for another reason: HD Video Repair Utility

I got a chance to mess around with the low light performance this weekend and was very impressed. Of course noise, but man it was nice for my application: Sunset/Twighlight Paragliding tow

And some stupidness out of the balloon for testing the 1080P 60FPS: McConkey with Speedwing out of a HotAir Balloon


hillson  (D 33134)

Dec 3, 2012, 5:48 PM
Post #15 of 30 (8418 views)
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Re: [trunk] Problems with GoPro 3 Hero Black [In reply to] Can't Post

I don't know x, y or z about cameras but that looks fantastic


trunk  (D 28511)

Dec 6, 2012, 9:34 PM
Post #16 of 30 (8122 views)
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Re: [trunk] Problems with GoPro 3 Hero Black [In reply to] Can't Post

My rep said we should see an update next Friday. It's not clear yet what they will fix but I still am loving mine.


Premier DSE  (D 29060)

Dec 6, 2012, 9:47 PM
Post #17 of 30 (8116 views)
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Re: [trunk] Problems with GoPro 3 Hero Black [In reply to] Can't Post

What's up with the banding at the bottom?


roostnureye  (D 32166)

Dec 9, 2012, 12:16 PM
Post #18 of 30 (7825 views)
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Re: [DSE] Problems with GoPro 3 Hero Black [In reply to] Can't Post

i have the gopro3 black and im really having a hard time with it, seems like it will freeze up if i record in 4k, have to remove battery every time and the video never is saved.

what kind of settings do you guys use for low light?
whitebalance auto or 3k?
protune?
so far i am really dissapointed with this cam, hopefully ive just got it set up wrong.
also what can i use for lighting at night? will some IR leds work? any ideas will be greatly appreciated.


trunk  (D 28511)

Dec 10, 2012, 11:53 AM
Post #19 of 30 (7646 views)
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Re: [roostnureye] Problems with GoPro 3 Hero Black [In reply to] Can't Post

What card are you using? Sure I highly (only) recommend SanDisk class 10 microsd cards. This is very important for shooting at the higher modes.


roostnureye  (D 32166)

Dec 10, 2012, 12:04 PM
Post #20 of 30 (7639 views)
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Re: [trunk] Problems with GoPro 3 Hero Black [In reply to] Can't Post

In reply to:
What card are you using? Sure I highly (only) recommend SanDisk class 10 microsd cards. This is very important for shooting at the higher modes.

the card I got with it is a class 6. Looks like I'll be getting a new micro sd

any info on the settings for lowlight?
how about external lighting via IR leds?
thanks


(This post was edited by roostnureye on Dec 10, 2012, 4:59 PM)


bodypilot90  (D 24249)

Dec 17, 2012, 11:01 AM
Post #21 of 30 (7125 views)
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Re: [trunk] Problems with GoPro 3 Hero Black [In reply to] Can't Post

what size card do you think 16 -32 -64. when i upgrade to a gopro 3 black want to do sills and video typically to 3-4 jumps a day.

thanks


kallend  (D 23151)

Dec 17, 2012, 12:57 PM
Post #22 of 30 (7096 views)
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Re: Problems with GoPro 3 Hero Black [In reply to] Can't Post

I'm thinking of getting a GoPro 3 for my r/c quadcopter but occasional skydiving and underwater use.

Is it possible to switch between wide angle and normal lens, or do you have to buy one or the other, or is there only one? I see from the blurb that the field of view is adjustable but is this via the lens or in software?


(This post was edited by kallend on Dec 17, 2012, 1:04 PM)


bodypilot90  (D 24249)

Dec 17, 2012, 1:10 PM
Post #23 of 30 (7083 views)
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Re: [kallend] Problems with GoPro 3 Hero Black [In reply to] Can't Post

I believe it's software.


Premier DSE  (D 29060)

Dec 17, 2012, 6:39 PM
Post #24 of 30 (7018 views)
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Re: [kallend] Problems with GoPro 3 Hero Black [In reply to] Can't Post

The FOV, resolution are both menu/software selections.
Nothing in the hardware of the cam needs to be changed out.


kallend  (D 23151)

Dec 18, 2012, 7:53 AM
Post #25 of 30 (6925 views)
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Re: [DSE] Problems with GoPro 3 Hero Black [In reply to] Can't Post

In reply to:
The FOV, resolution are both menu/software selections.
Nothing in the hardware of the cam needs to be changed out.

Thanks.


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