Forums: Dropzone.com: Error and Bug Reports:
Photo Attachment Names

 


CarpeDiem3  (D License)

Nov 5, 2012, 2:47 PM
Post #1 of 7 (493 views)
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Photo Attachment Names Quote | Reply

I uploaded a photo named "Featured Art.JPG" from my computer, and that name is converted to gobbeldy-gook for some reason, and the suffix is dropped. That suffix is used by computers to determine what type of file it is, and determines what software is launched to view it. Without the suffix, some people's computers apparently don't know what to do with the image. I've duplicated that same thing in this message so you can see what I'm talking about. "featured Art.JPG" becomes "phpXZ9Xyy", with no suffix to indicate what type of file it is...

So why do you strip off that necessary suffix on the name?

Somehow, when I double-click that photo attachment, it displays correctly on my browser. But that apparently isn't true for everyone, because some have complained.


(This post was edited by CarpeDiem3 on Nov 5, 2012, 2:49 PM)
Attachments: phpXZ9Xyy (115 KB)


Premier Meso
Administrator
Nov 5, 2012, 10:21 PM
Post #2 of 7 (474 views)
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Re: [CarpeDiem3] Photo Attachment Names [In reply to] Quote | Reply

Hrm... There have been no changes on our side to try adjust any of the upload process, so if something weird is going on, it may be due to a bug.

I have tested it out by uploading a single image 3 times, one with a single name, one with 3 names, space separated and one with the same name that your file had.

All 3 of these uploads were successful, which makes me think perhaps, while the jpg file you're uploading works correctly, there may be some kind of issue with it that our system is seeing.

You can try uploading a different jpg image on this thread and see if it does the same, but with the upload process seeming to work fine in general, and the filename not being an issue, it can only lead me to think it's a problem with that specific file.
Attachments: dzcom.jpg (26.2 KB)
  dz dot com.jpg (32.2 KB)
  Featured ART.JPG (26.2 KB)


theonlyski  (D License)

Nov 6, 2012, 6:22 AM
Post #3 of 7 (460 views)
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Re: [Meso] Photo Attachment Names [In reply to] Quote | Reply

Here's that photo with both a jpg and jpeg extension.
Attachments: phpXZ9Xyy.jpg (115 KB)
  phpXZ9Xyy.jpeg (115 KB)


CarpeDiem3  (D License)

Nov 6, 2012, 6:37 AM
Post #4 of 7 (458 views)
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Re: [theonlyski] Photo Attachment Names [In reply to] Quote | Reply

Well this is curious. Meso's uploads retained the original name. Ski's uploads had the name converted to the gobbledegook style, but still retained the proper suffix. I don't know what the heck is going on... The problem may be on MY computer!


(This post was edited by CarpeDiem3 on Nov 6, 2012, 6:39 AM)


theonlyski  (D License)

Nov 6, 2012, 6:42 AM
Post #5 of 7 (451 views)
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Re: [CarpeDiem3] Photo Attachment Names [In reply to] Quote | Reply

In reply to:
Well this is curious. Meso's uploads retained the original name. Ski's uploads had the name converted to the gobbledegook style, but still retained the proper suffix. I don't know what the heck is going on... The problem may be on MY computer!

I just downloaded the file and added the suffixes, so its the same name as the one I downloaded.

What browser and OS are you using?


CarpeDiem3  (D License)

Nov 6, 2012, 7:18 AM
Post #6 of 7 (439 views)
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Re: [theonlyski] Photo Attachment Names [In reply to] Quote | Reply

In reply to:
What browser and OS are you using?

Windows XP and Internet Explorer 8.


theonlyski  (D License)

Nov 6, 2012, 7:20 AM
Post #7 of 7 (437 views)
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Re: [CarpeDiem3] Photo Attachment Names [In reply to] Quote | Reply

Try posting a different picture of the same type (jpeg, jpg, etc).

See if it does it again with a different picture. You can email the original picture to me (theonlyski at gmail) and I will try posting it to see if its you or the picture.



Forums : Dropzone.com : Error and Bug Reports

 


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