Oct 14, 2012, 12:04 PM
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G3 Cookie - Inside Visor Issue (must see)
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Hey Guys!
Having a big issue with my new, fresh out of the box, G3 Cookie Helmet.
As soon as I put it on to make sure it fits and just to get a feel of it myself, I noticed some very strange reaction to it.
At the exact place I was breathing on my visor, inside, something started to peel off.
At first, I thought it was some protective plastic screen that you had to removed, but quickly realize it wasn't the case.
As you can see on my picture, it was some kind of plastic melting. I took a soft cloth and some water, and gently started to clean it off... and it just made things worst... it spread all over my visor.
Now before the "cancer", as I call it, invade all the inside of my visor, I touched it and it was very smooth, just like the outside. After the "cancer" was all over it and I gently and soft rubbed it off. the inside became rough.
After an hour of clean, wipe and repeat I finally manage to get rid of most of it ... but it because clear that it was some fog protection that had the problem cause after 10 sec of my head inside it, it became very foggy, fast!
I was wondering if you guys had any tips? I used the little anti-fog wipe they give you and it still didn't work. Someone told me Pledge was good for that.
Or should I just wait for the Cookie people to reply to my email? Hoping this will help me out.
Don't go spraying pledge or some other chemical on it. If you do there is a good chance that they won't warranty it once you mess with it. Wait for a reply from them, more than likely you will just need a replacment lense.
Mine did that too. It was a problem in the first visors they put out with the new helmet design. Cookie will replace it. Send them the picture of it and just talk with them. I bought mine through Chuting Star and they had a replacement in the mail to me in no time.
While you are waiting you can remove it, wash it in warm soapy water and dry it with a microfiber towel. The stuff that is crackling off is the anti fog coating. When you wash it off fogging will be an issue but some RainX anti-fog will work as a short term fix.
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In reply to:
Hey Guys!
Having a big issue with my new, fresh out of the box, G3 Cookie Helmet.
As soon as I put it on to make sure it fits and just to get a feel of it myself, I noticed some very strange reaction to it.
At the exact place I was breathing on my visor, inside, something started to peel off.
At first, I thought it was some protective plastic screen that you had to removed, but quickly realize it wasn't the case.
As you can see on my picture, it was some kind of plastic melting. I took a soft cloth and some water, and gently started to clean it off... and it just made things worst... it spread all over my visor.
Now before the "cancer", as I call it, invade all the inside of my visor, I touched it and it was very smooth, just like the outside. After the "cancer" was all over it and I gently and soft rubbed it off. the inside became rough.
After an hour of clean, wipe and repeat I finally manage to get rid of most of it ... but it because clear that it was some fog protection that had the problem cause after 10 sec of my head inside it, it became very foggy, fast!
I was wondering if you guys had any tips? I used the little anti-fog wipe they give you and it still didn't work. Someone told me Pledge was good for that.
Or should I just wait for the Cookie people to reply to my email? Hoping this will help me out.
Yeah as soon as I wrote the last replied, I got a reply from them already asking for my address so the issue is pretty much fixed... I'll just have to wait. For next weekend trip to the sky I'll try the pledge trick!
My new G3 Cookie helmet ordered form ChutingStar arrived yesterday. Apart from the fact that it looks awesome , I noticed small random bubbles across the surface of the visor. Following the “peeling G2 visor” thread got me thinking that visor installed on my helmet must be still G2 type (and it was). I emailed ChutingStar this morning and they took care of the problem right away (just received tracking number for the visor). So, I wanted to say a big thank you to ChutingStar for rectifying the issue in such an expedited fashion.
Yea, exact thing happened to me after only having it for 3 months. Was just going to try and buy another visor, but hey if they're replacing them for free great on them!
photo (1).JPG
, I noticed small random bubbles across the surface of the visor. Following the “peeling G2 visor” thread got me thinking that visor installed on my helmet must be still G2 type (and it was). I emailed ChutingStar this morning and they took care of the problem right away (just received tracking number for the visor). So, I wanted to say a big thank you to ChutingStar for rectifying the issue in such an expedited fashion. 
