Forums: Dropzone.com: Error and Bug Reports:
Email Options Changing

 


rushmc  (No License)

Jul 1, 2011, 9:25 AM
Post #1 of 19 (1530 views)
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I turn off the delet to trash option so the email goes away. About every week or so that option changes to on and I have to clear out the trash and reset the option of off again

Has happened 6 times or so

Thanks
Marc


Premier Meso
Administrator
Jul 3, 2011, 11:53 PM
Post #2 of 19 (1486 views)
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Hmmm. I'll make a note of this and add it to the list of bugs that need tending to.


rushmc  (No License)

Nov 2, 2011, 8:41 AM
Post #3 of 19 (1421 views)
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It just did it again this week or late last week

Not a big deal

Just letting you know


JohnRich  (D License)

Nov 2, 2011, 10:41 AM
Post #4 of 19 (1419 views)
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The Profile box to "block private messages" sometimes also re-sets itself to blank. I keep an offline list of the names I have in that box, so that when they mysteriously disappear, I can cut-and-paste my list back into there again. So this e-mail option isn't the only thing that somehow automatically resets itself to a default value.


(This post was edited by JohnRich on Nov 2, 2011, 2:19 PM)


rushmc  (No License)

Nov 2, 2011, 10:42 AM
Post #5 of 19 (1415 views)
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In reply to:
The Profile box to "block private messages" sometimes also re-sets itself to blank. I keep an offline list of the names I have in that box, so that when they mysteriously disappear, and can cut-and-paste my list back into there again. So this e-mail option isn't the only thing that somehow automatically resets itself to a default value.
Hmm

That one has not changed for me

Interesting


rushmc  (No License)

Feb 9, 2012, 9:12 AM
Post #6 of 19 (1347 views)
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this is not really a big deal but I know somethimes clues lead to other fixes

Just letting you know that my email option changed again either yesterday or today

Marc


rushmc  (No License)

Mar 3, 2012, 7:58 AM
Post #7 of 19 (1305 views)
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oN 3/1/12 Delete to trash turned itself on again

Marc


Premier Meso
Administrator
Mar 5, 2012, 12:11 AM
Post #8 of 19 (1294 views)
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Strange, I'm keeping a log of these issues and hopefully they can help show what is causing this so we can try working at a fix.


rushmc  (No License)

Mar 5, 2012, 6:38 AM
Post #9 of 19 (1290 views)
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In reply to:
Strange, I'm keeping a log of these issues and hopefully they can help show what is causing this so we can try working at a fix.

I will just keep letting you know
I will let you know the date as close as I can too

Other than that it is not a big problem

Marc


rushmc  (No License)

Apr 19, 2012, 7:40 AM
Post #10 of 19 (1211 views)
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In reply to:
Strange, I'm keeping a log of these issues and hopefully they can help show what is causing this so we can try working at a fix.

email option changed again on 4-17


rushmc  (No License)

Apr 23, 2012, 4:47 AM
Post #11 of 19 (1188 views)
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Fixed it on the 17th and it went back again on the 18th


rushmc  (No License)

Jul 24, 2012, 4:56 PM
Post #12 of 19 (1003 views)
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Changed again today

07/24


Premier Meso
Administrator
Jul 25, 2012, 7:58 AM
Post #13 of 19 (995 views)
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Very strange... We are likely to be changing the e-mail functionality in the near future so hopefully it won't be an issue much longer.


rushmc  (No License)

Jul 25, 2012, 7:59 AM
Post #14 of 19 (993 views)
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In reply to:
Very strange... We are likely to be changing the e-mail functionality in the near future so hopefully it won't be an issue much longer.

Ok

I just send these when they happen in case they give you a clue based on the date and what is happening at your end

Otherwish, I just change the option back and delete the emails

Thanks

Marc


rushmc  (No License)

Jul 27, 2012, 12:55 PM
Post #15 of 19 (980 views)
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Did again the 27th


rushmc  (No License)

Aug 17, 2012, 8:59 AM
Post #16 of 19 (893 views)
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Did it again this am

I had deleted some emails and all was ok

Came back deleted more later this morning and the option had changed

Marc


rushmc  (No License)

Oct 31, 2012, 5:26 AM
Post #17 of 19 (770 views)
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I may have figured out when this happens

There seems to be a process that is run on the site around 6:30 AM CST that gives a lock out error of some kind when I am trying to post when that process is running

It happened to me this morning

Now I see my options have changed

Again

no big deal

Just clues you may be able to use


Premier Meso
Administrator
Oct 31, 2012, 5:48 AM
Post #18 of 19 (766 views)
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That would make sense, there are parts of the site that are still run statically, so once a day the server goes through and rebuilds the information. So it's very possible that in the rebuild process, that it rebuilds the default settings as opposed to what you've changed.

With this information, I'll try look into what we could do about it.


rushmc  (No License)

Oct 31, 2012, 5:51 AM
Post #19 of 19 (764 views)
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In reply to:
That would make sense, there are parts of the site that are still run statically, so once a day the server goes through and rebuilds the information. So it's very possible that in the rebuild process, that it rebuilds the default settings as opposed to what you've changed.

With this information, I'll try look into what we could do about it.

Yes

And it seems to only affect my settings if I am trying to post at that time


And it only affects my delete to trash setting

Anyway

Just info

Thanks



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