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Neptune or Pro-track

 

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Poll: Neptune or Pro-track
Neptune 75 / 45%
Pro-track 92 / 55%
167 total votes
 
Spatula  (A 48026)

Jun 27, 2005, 5:13 AM
Post #1 of 75 (3853 views)
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Neptune or Pro-track Can't Post

If you were to only have one audible, would you use a Neptune or a Pro-Track???


I can't decide which to get.....thanks


Premier LouDiamond  (D 25931)
Moderator
Jun 27, 2005, 5:22 AM
Post #2 of 75 (3794 views)
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Re: [Spatula] Neptune or Pro-track [In reply to] Can't Post

Neptune,it's waterproof, it logs past 119 seconds and it can download it's data via IR port and an IR cable is way less than the Protracks proprietary cable/SW pacakge that runs about $100.00. Neptune can be used as either an audible OR an altimeter depending on your needs, Pro Track is only an audible. Neptune also has adjustable canopy swoop alarms, Pro track does not. Firm ware on the Neptune can be updated by the user or a field rep, Pro track cannot.


nigelh  (D 101473)

Jun 27, 2005, 5:23 AM
Post #3 of 75 (3791 views)
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Re: [Spatula] Neptune or Pro-track [In reply to] Can't Post

I'm glad i bought my Neptune its fantastic!

I have a couple of Demo units that i have been letting people use and they are really impressed with them and have bought, or are going to buy one for themselves

Nigel


Spatula  (A 48026)

Jun 27, 2005, 5:58 AM
Post #4 of 75 (3734 views)
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Re: [LouDiamond] Neptune or Pro-track [In reply to] Can't Post

And.....I'm sold!


gus

Jun 27, 2005, 6:28 AM
Post #5 of 75 (3706 views)
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Re: [Spatula] Neptune or Pro-track [In reply to] Can't Post

In the interests of voicing another opinion...I'd buy a ProTrack. Almost everyone I know with a Neptune has had problems with it: screens going blank, jumps not being logged, cases cracking etc. In theory having upragable firmware is nice but in practice it seems like it's resulted in a product being released before it was ready.

Alternatively, wait for the new line of L&B products.

Gus


skydog  (D 567)

Jun 27, 2005, 6:35 AM
Post #6 of 75 (3694 views)
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Re: [gus] Neptune or Pro-track [In reply to] Can't Post

Not made up.

7 neptunes on the DZ, each one has malfunctioned, broken or been unable to update.

Make your own choice...

Bryn


Premier LouDiamond  (D 25931)
Moderator
Jun 27, 2005, 7:33 AM
Post #7 of 75 (3658 views)
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Re: [gus] Neptune or Pro-track [In reply to] Can't Post

Gus, Skydog, realizing that nothing is perfect and I'm aware of some people having problems with their Neptunes, I do know that Alti-2 has excellent customer service. Have the owners of the units that had problems contacted Alti-2? I will also say that L&B has excellent customer service as well. Both Alti-2 and L&B are mentioned in several threads here as to their going the extra mile for the customer.


Miami  (D 17626)

Jun 27, 2005, 7:34 AM
Post #8 of 75 (3653 views)
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Re: [skydog] Neptune or Pro-track [In reply to] Can't Post

Same that I have seen...nearly all of the neptunes I have seen have had problems of some sort. And I don't like the digital read out for an altimeter...much prefer the good ol' analog... Wink
Hope this helps...

Edit added in italics


(This post was edited by Miami on Jun 27, 2005, 7:41 AM)


cvfd1399  (B 27544)

Jun 27, 2005, 7:35 AM
Post #9 of 75 (3650 views)
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Re: [Spatula] Neptune or Pro-track [In reply to] Can't Post

Alti-2 will bust ass and break their back for you after you buy a neptune. I just sent 2 back to get the software updated, and the sticky buttons looked at and they both came back with new cases, buttons screens, and a spankin new battery!!!! You cant beat that.SmileSmile


nigelh  (D 101473)

Jun 27, 2005, 7:38 AM
Post #10 of 75 (3648 views)
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Re: [skydog] Neptune or Pro-track [In reply to] Can't Post

Everything thats ever released has some teething problems, You see in the Newspapers over here that 'Sony' are recalling a particular TV, or 'Heinz' are recalling a batch of baked beans, unfortunately the number of people looking at buying Visual/Audible Altimeters is alot less than those buying TV's etc, But i'm sure you'll find that the number of people that have Neptune problems out of how ever many thousands have been sold, is pretty low!
It's unfair to say that Neptunes are no good and that maybe they were released before they're ready, but the only way something can really be tested fully is by having lots of people use it, this is when problems are highlighted, and Alti-2 have corrected those problems.

The latest Neptune firmwares are sorted and i haven't experienced any problems at all,
Alti-2 give a fantastic customer and they have Field Support Agents (like myself) available at DZ's all over the world to help with your Neptune problems.

If you buy a Neptune you won't be dissappointed!

Nigel


Miami  (D 17626)

Jun 27, 2005, 7:39 AM
Post #11 of 75 (3647 views)
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Re: [LouDiamond] Neptune or Pro-track [In reply to] Can't Post

That is true...they do have great customer service, but it's really frustrating having something not work like it should. I've been jumping with a pro-track just about since the day it was introduced and the only problems I ever had with it were problems I caused (dropping it, stepping on it, etc.), and every time it was replaced for free with no questions asked. And I see no reason not to expect the same from the new line L&B has coming out soon.
Hope this helps...


(This post was edited by Miami on Jun 27, 2005, 7:42 AM)


nbblood  (D 26355)

Jun 27, 2005, 7:47 AM
Post #12 of 75 (3625 views)
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Re: [LouDiamond] Neptune or Pro-track [In reply to] Can't Post

In reply to:
Gus, Skydog, realizing that nothing is perfect and I'm aware of some people having problems with their Neptunes, I do know that Alti-2 has excellent customer service. Have the owners of the units that had problems contacted Alti-2? I will also say that L&B has excellent customer service as well. Both Alti-2 and L&B are mentioned in several threads here as to their going the extra mile for the customer.

I voted for Pro-Track because of my experience with Neptune. I am currently on my fourth one, which finally made it to 100 jumps, for reasons including bad screen, audible not functioning, and one that went totally haywire because the device that measures barometric pressure went bad. However, as LouDiamond says, my experience with Alti-2's customer service has been completely positive. They have been extremely responsive and helpful in replacing the units I had go bad. Maybe I've finally got one that will last, but I'm somewhat skeptical still.

Blues,
Nathan


gus

Jun 27, 2005, 8:28 AM
Post #13 of 75 (3587 views)
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Re: [LouDiamond] Neptune or Pro-track [In reply to] Can't Post

Lou, yes, to be fair Alti-2 does seem to have a good rep for customer service. I also like the fact that they're doing cool and interesting stuff and when I've played with Neptunes on the ground I've been impressed with the interface and the options. But what I like most about my ProTrack is that over the course of nearly 1000 jumps it has given me exactly zero grief. None. Switch it on and forget it. The impression I have of Neptunes is that you cannot say the same thing.

Gus


skydog  (D 567)

Jun 27, 2005, 9:39 AM
Post #14 of 75 (3525 views)
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Re: [LouDiamond] Neptune or Pro-track [In reply to] Can't Post

In reply to:
Gus, Skydog, realizing that nothing is perfect and I'm aware of some people having problems with their Neptunes, I do know that Alti-2 has excellent customer service. Have the owners of the units that had problems contacted Alti-2? I will also say that L&B has excellent customer service as well. Both Alti-2 and L&B are mentioned in several threads here as to their going the extra mile for the customer.

I do realise that new things do experience problems. And would expect that to be a low ratio of units in the field.

But 100% (at our DZ) is a little too much.

I bought a pro-track just after they ame out and in over 600 jumps have had zero problems.

In all cases the owners have contacted the manufacturer, sent units back etc......

But if it came down to a choice it would be Pro-Track.

Bryn


Icon134  (D 29820)

Jun 27, 2005, 12:56 PM
Post #15 of 75 (3463 views)
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Re: [Spatula] Neptune or Pro-track [In reply to] Can't Post

It might be just me... but I decided to wait until I had lots of practice looking at my Visual alti (and the Ground Wink) before I decided to get an audible.

I did buy a pro-track around jump 90 or so... and so far I like it... sometimes it won't register h&ps... but I assume that's because It thinks I've landed with the plane...

I like it so far... sooner or later I'll probably get another alarm (once I start swooping, but not for a long time...)


Ron

Jun 27, 2005, 1:05 PM
Post #16 of 75 (3454 views)
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Re: [Spatula] Neptune or Pro-track [In reply to] Can't Post

Neptune....So easy to use.

Never had a problem with mine.

I STILL don't know how to use a Pro track/ Pro dyter, and I taught myself how to use the Neptune without a manual.


TALONSKY  (D License)

Jun 27, 2005, 1:19 PM
Post #17 of 75 (3444 views)
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Re: [Icon134] Neptune or Pro-track [In reply to] Can't Post

If memory serves me right the Pro Track needs 6 seconds of freefall in order to record the skydive.

At my DZ it seems to be a split on the ones that own the Neptune, some really like it others hate theirs and have had alot of problem. As for me I am a L & B fan, I currently own a Pro Track and will be ordering their Alti-Trak when it comes out.

Kirk


kelpdiver  (B 7)

Jun 27, 2005, 1:29 PM
Post #18 of 75 (3435 views)
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Re: [Spatula] Neptune or Pro-track [In reply to] Can't Post

I demo'd the neptune for a few weekends of jumping.

I slightly prefer the analog gauge- did ok with the digital. I never did see the 'fun gauge' at the bottom though. The descent rate in canopy mode was very interesting and I think I could learn a lot using it. I don't trust the FF data though. I had about a quarter of the jumps reporting an average belly speed of 165 and a FF time that looked about 10 seconds short, while reporting 125-140mph speeds at the 4 checkpoint altitudes. Seems like it started late, though it did report the correct exit alt.

The combination of the protrack and the visible alti (and waterproof!) on the upcoming L&B model probably will be ideal for me, provided it doesn't have any first generation issues.


pilotdave  (D License)

Jun 27, 2005, 2:08 PM
Post #19 of 75 (3400 views)
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Re: [Spatula] Neptune or Pro-track [In reply to] Can't Post

I've never used a protrack but I've seen a lot of other people use em. First of all, lots of people that own them have no clue how to use them. They read the manual once, set the audible altitudes, then never touch it again, not even to check the fallrate on the last jump, because they can't remember how and don't want to bother looking it up. I'm sure it's not so hard once you learn how to do it, but you do need to learn how to do it, unlike on a neptune.

The other thing I noticed about the protrack is the batteries. First of all they're much more expensive. I bought neptune batteries for $1.83 each (it takes one). The protrack has a couple tiny springs that come loose when the battery cover is removed. Easy to lose. With the neptune, the local field service member (me) has spares for all the lose parts...battery cover, all the screws, helmet mounting stuff, etc (even a few altimaster 2 and 3 spares).

I use my neptune as an audible, but I switch it to a visual altimeter using the backlight for night jumps. Works great (just don't use a very low battery for that...lesson learned the hard way).

I'm definitely happy with my neptune, and even the people I know that have had problems with theirs love it too.

Dave


TALONSKY  (D License)

Jun 27, 2005, 3:35 PM
Post #20 of 75 (3362 views)
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Re: [pilotdave] Neptune or Pro-track [In reply to] Can't Post

I would seriously doubt that the average person would not be able to figure out and remember how to work the pro trak. If you want to look at the last skydive you just hit the mode button 1111 will flash on the screen then you hold the mode button down till it flashs 2222. Bingo there is your last skydive. Then if you want to change your preset altitudes you hit the mode button again or if you want to scroll back through your skydives you just hit the set button. The menu structure takes a little getting use to but not much. As for batteries, yes they are more expensive but the last about 3 to 4 times as long as the neptune batteries.
Kirk


Jimbo  (D License)

Jun 27, 2005, 3:55 PM
Post #21 of 75 (3346 views)
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Re: [TALONSKY] Neptune or Pro-track [In reply to] Can't Post

 
Quote:
I would seriously doubt that the average person would not be able to figure out and remember how to work the pro trak. If you want to look at the last skydive you just hit the mode button 1111 will flash on the screen then you hold the mode button down till it flashs 2222.

You think you would have figured that out without a manual?

-
Jim


SkydiveNFlorida  (C License)

Jun 27, 2005, 4:04 PM
Post #22 of 75 (3340 views)
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Re: [gus] Neptune or Pro-track [In reply to] Can't Post

In reply to:
In the interests of voicing another opinion...I'd buy a ProTrack. Almost everyone I know with a Neptune has had problems with it: screens going blank, jumps not being logged, cases cracking etc. In theory having upragable firmware is nice but in practice it seems like it's resulted in a product being released before it was ready.

Alternatively, wait for the new line of L&B products.

Gus

I agree with Gus. I have a Neptune. I like it for swooping, as an alti, but that's it. It's log feature has failed me multiple times (logged way off of what actually happened, logged flights down in the plane, hell, when the battery, I replaced it thinking it would keep the data,... nope, wiped clean started back on jump 0.)

Not to mention that going through all of the screens to log the jumps is a hassle, everything is on one screen, and one button away to the next jump on a Protrack, that is not the case on the Neptune, I find it very inconvenient to log jumps from it.

Like I said, I like the Neptune as an altimeter, but if you are not using it on your wrist i'd get the protrack or wait for a new L&B product that can log for wingsuits.

jmho,
-A


SkydiveNFlorida  (C License)

Jun 27, 2005, 4:13 PM
Post #23 of 75 (3336 views)
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Re: [Jimbo] Neptune or Pro-track [In reply to] Can't Post

In reply to:
Quote:
I would seriously doubt that the average person would not be able to figure out and remember how to work the pro trak. If you want to look at the last skydive you just hit the mode button 1111 will flash on the screen then you hold the mode button down till it flashs 2222.

You think you would have figured that out without a manual?

-
Jim

Does it really matter? I don't have a manual and my boyfriend showed me how to use the Protrack in about two minutes. I can change altitudes and log my jumps with no problem. If once someone shows you about the 1111 2222 thing you can't figure it out, then you might have a problem getting a job at Burger King. It really is that simple and if you can't use the Protrack or don't want to take the 2 minutes it takes to learn how, then go ahead and use the Neptune, but the logging is really MUCH easier with the Protrack.

-A


Jimbo  (D License)

Jun 27, 2005, 4:30 PM
Post #24 of 75 (3330 views)
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Re: [SkydiveNFlorida] Neptune or Pro-track [In reply to] Can't Post

 
So then you did have a manual, your boyfriend.

Look, both the Neptune and the Protrack are excellent products backed by top-notch companies, but when it comes to ease of use and an intuitive interface, the Neptune has the Protrack beat, hands down.

-
Jim


(This post was edited by Jimbo on Jun 27, 2005, 4:30 PM)


kelpdiver  (B 7)

Jun 27, 2005, 4:49 PM
Post #25 of 75 (3321 views)
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Re: [SkydiveNFlorida] Neptune or Pro-track [In reply to] Can't Post

In reply to:
hell, when the battery, I replaced it thinking it would keep the data,... nope, wiped clean started back on jump 0.)

I changed it without any dropping of data. That o-ring is a nasty one if you don't have any silicon grease handy.


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