Forums: Dropzone.com: Error and Bug Reports:
Web site not responding

 

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skypuppy  (D 347)

Jan 10, 2005, 3:34 PM
Post #1 of 33 (3194 views)
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Web site not responding Quote | Reply

I don't know if it's just me but the last week or so almost 50% of the time that I try to go from the main forum index to an individual forum, ie, general skydiving discussion, I end up with a time out and 'web site not responding' message.

Maybe it's my computer, but I wondered if anyone else had noticed this?

I have a dial-up connection.


AggieDave  (D License)

Jan 10, 2005, 3:58 PM
Post #2 of 33 (3173 views)
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Re: [skypuppy] Web site not responding [In reply to] Quote | Reply

Do a trace route to see where the slowdown is happening, then you can start determining where things are lagging.


Premier sangiro
Head Honcho
Jan 11, 2005, 7:17 PM
Post #3 of 33 (3144 views)
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Re: [skypuppy] Web site not responding [In reply to] Quote | Reply

Anyone else? I'd like to hear about this....


D22369  (D 22369)

Jan 12, 2005, 3:58 AM
Post #4 of 33 (3135 views)
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Re: [sangiro] Web site not responding [In reply to] Quote | Reply

I don't know if it's just me but the last week or so almost 50% of the time that I try to go from the main forum index to an individual forum, ie, general skydiving discussion, I end up with a time out and 'web site not responding' message.

Maybe it's my computer, but I wondered if anyone else had noticed this?

I have a dial-up connection.
Quote:

Hey HH, I have this identical problem, it just started happening within the last week, I also figured it was my computer.....

thanks:
Roy


yoink

Jan 12, 2005, 7:57 AM
Post #5 of 33 (3128 views)
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Re: [sangiro] Web site not responding [In reply to] Quote | Reply

I've had it a few times over the last week or so...

Close the browser, wait a few minutes and come back - it generally works for me.

Edit: The main forums page, home page, gear page all work fine for me... it's just the jump to individual forums.


(This post was edited by yoink on Jan 12, 2005, 7:58 AM)


AggieDave  (D License)

Jan 12, 2005, 8:27 AM
Post #6 of 33 (3124 views)
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Web site not responding [In reply to] Quote | Reply

Would everyone that's having the problem please do a trace route to see where the connection is lagging at.

Then its not a game of "gee, I wonder if its the site or my computer" you know exactly where everything lags and proper steps can be taken to aleviate the problem.


For most windows based computers:

Open a command prompt.

Type "tracert www.dropzone.com"

Watch the screen. Copy and post the information if you like and we can look at it for you.


DeNReN  (B 5642)

Jan 12, 2005, 9:35 AM
Post #7 of 33 (3123 views)
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Re: [sangiro] Web site not responding [In reply to] Quote | Reply

I have had a much higher than normal occurance of cannot find url(server not responding) pages this week.....always double check againt other sites...no problems elsewhere.

AD how do I open a command prompt in XP?


AggieDave  (D License)

Jan 12, 2005, 10:28 AM
Post #8 of 33 (3118 views)
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Re: [DeNReN] Web site not responding [In reply to] Quote | Reply

Start-->Run

Type 'cmd' (w/o the quotes) and press enter.


DeNReN  (B 5642)

Jan 12, 2005, 10:43 AM
Post #9 of 33 (3116 views)
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Re: [AggieDave] Web site not responding [In reply to] Quote | Reply

Doh!!!...ty AD....I take it you would only want to see when the problem is occuring....ping times look ok to me right now(but not having a problem right now) start at 27 and end up at 118...

How do u copy from the cmd promptBlush? click and drag does not workUnsure


AggieDave  (D License)

Jan 12, 2005, 10:47 AM
Post #10 of 33 (3114 views)
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Re: [DeNReN] Web site not responding [In reply to] Quote | Reply

Use your mouse and highlight all you want copied, let up on the left button and simply click with the right button. It'll put it in the clipboard for pasting.

You're right, I want to see where the slowdown is occuring, especially since myself and others haven't had any problems at all.


DeNReN  (B 5642)

Jan 12, 2005, 11:21 AM
Post #11 of 33 (3109 views)
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Re: [AggieDave] Web site not responding [In reply to] Quote | Reply

Well a big TY to AD for helping me figure out how to copy from the cmd prompt via PM...he also noted a trouble area from my trace even though I am not experiancing any problems at present...


Tracing route to www.dropzone.com [69.28.204.81]
over a maximum of 30 hops:

1 37 ms 28 ms 26 ms hlfxns01bbf-142068192001.ns.aliant.net [***.***.*
**.*]
2 25 ms 25 ms 25 ms alns-dr02-ge-7-0.aliant.net [142.166.182.131]
3 30 ms 29 ms 28 ms alnb-cr01-pos9-1.aliant.net [142.166.181.141]
4 41 ms 41 ms 41 ms 64.230.231.113
5 40 ms 41 ms 40 ms core3-montreal02-pos6-1.in.bellnexxia.net [206.1
08.99.165]
6 49 ms 48 ms 48 ms core2-newyork83-pos0-0.in.bellnexxia.net [206.10
8.103.214]
7 49 ms 48 ms 48 ms bx2-newyork83-pos4-0.in.bellnexxia.net [206.108.
103.198]
8 47 ms 49 ms 49 ms dcr3-so-1-2-2.NewYork.savvis.net [208.173.135.18
5]
9 111 ms 134 ms 111 ms acr1-loopback.Seattle.savvis.net [208.172.82.61]

10 113 ms 112 ms 112 ms bpr3-so-0-0-0.SeattleSwitchDesign.savvis.net [20
8.172.83.61]
11 110 ms 112 ms 111 ms peer-1-networks.SeattleSwitchDesign.savvis.net [
208.173.49.54]
12 113 ms 112 ms 111 ms GIG3-0.sea-dis-1.peer1.net [216.187.88.249]
13 117 ms 116 ms 116 ms OC48-POS6-0.van-dis-a.peer1.net [216.187.88.213]

14 122 ms 117 ms 118 ms dropzone.com [69.28.204.81]

Trace complete.

9 111 ms 134 ms 111 ms acr1-loopback.Seattle.savvis.net [208.172.82.61]

--------------------------------------------------------------------------------


"That's where it starts. From there it compounds since there will always be a slowdown the more hops you have, but having a drastic increase like that will screw things up."

So anyone else having this problem should do the trace and see if that same router comes into play as a trouble area...and post results here...maybe it can be resolvedSmile


Edited to add: I ***'ed out my IP...prob a good idea for anyone posting results of the traceWink


(This post was edited by DeNReN on Jan 12, 2005, 11:23 AM)


nate_1979  (B 27889)

Jan 12, 2005, 6:31 PM
Post #12 of 33 (3094 views)
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Re: [DeNReN] Web site not responding [In reply to] Quote | Reply

I've gotten a couple time outs, however it's usually just a one time thing.. I think it's gonna be kind of hard to catch a problem on traceroute when it just doesnt stick around.. Unless some of you are having constant problems? This was taken right after a timeout I earlier.. Looks like one miss @ hop #8, and for some reason the actual dz.com (hop 10) doesnt respond at all when i do it Unsure

Quote:
nate@scorpion:~$ traceroute dropzone.com
traceroute to dropzone.com (69.28.204.81), 30 hops max, 40 byte packets
1 10.6.196.1 (10.6.196.1) 8.587 ms 8.887 ms 7.873 ms
2 dt1xaggc01-gex0914.sd.sd.cox.net (68.6.10.170) 7.483 ms 10.783 ms 9.041 m
s
3 fed1sysc01-gex0910.sd.sd.cox.net (68.6.8.42) 10.96 ms 10.751 ms 7.48 ms
4 68.6.8.190 (68.6.8.190) 8.474 ms 10.3 ms 7.964 ms
5 fed1bbrc01-pos0203.rd.sd.cox.net (68.1.0.200) 7.991 ms 10.772 ms 8.978 ms
6 fed1bbrc01-pos0200.rd.sd.cox.net (68.1.0.193) 28.51 ms 35.307 ms 25.006 m
s
7 need.peer1.pointer.here.peer1.net (198.32.176.146) 24.5 ms 25.825 ms 26.2
02 ms
8 GIG6-0.sea-dis-a.peer1.net (216.187.88.201) 43.799 ms * 45.402 ms
9 OC48-POS6-0.van-dis-a.peer1.net (216.187.88.213) 47.519 ms 50.835 ms 49.5
68 ms
10 * * *


yoink

Jan 13, 2005, 1:11 AM
Post #13 of 33 (3087 views)
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Re: [AggieDave] Web site not responding [In reply to] Quote | Reply

It all goes so well until the 7th hop... Frown

this is done when I've not got problems...
Attachments: trace.jpg (53.6 KB)


D22369  (D 22369)

Jan 13, 2005, 2:31 AM
Post #14 of 33 (3085 views)
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Re: [AggieDave] Web site not responding [In reply to] Quote | Reply

Would everyone that's having the problem please do a trace route to see where the connection is lagging at.

Then its not a game of "gee, I wonder if its the site or my computer" you know exactly where everything lags and proper steps can be taken to aleviate the problem.


For most windows based computers:

Open a command prompt.

Type "tracert www.dropzone.com"
Quote:

ok, I did that, but it gets to 15 hops and then the window that is showing the paths dissapears!!!!!

GAAAAA......... I hate computers... how do I get it to hang around long enough to cut and paste?

thanks;

Roy


AggieDave  (D License)

Jan 13, 2005, 8:04 AM
Post #15 of 33 (3074 views)
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Re: [D22369] Web site not responding [In reply to] Quote | Reply

If I was HH, I was take it up with the hosting company at this point since some of the first hops on their side of the either seem to be timing out.

See, its not DZ.com, its not the computers here, its not your computer, its a couple of the hops on the hosing company or their host.


skypuppy  (D 347)

Jan 20, 2005, 4:07 PM
Post #16 of 33 (3038 views)
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Re: [AggieDave] Web site not responding [In reply to] Quote | Reply

I can see that you have resolved the problem, things are working normally again....


AggieDave  (D License)

Jan 20, 2005, 4:18 PM
Post #17 of 33 (3037 views)
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Re: [skypuppy] Web site not responding [In reply to] Quote | Reply

Quote:
I can see that you have resolved the problem, things are working normally again....

I haven't done crap. I was just trying to get people to post some sort of data to help HH locate the problem.

Possibly the backbone provider had a problem hop and they had to do something to fix it.

That sort of stuff happens all the time in the world of the Intar-web-thingy.Tongue


brothermuff65  (D 9451)

Jan 31, 2005, 12:10 PM
Post #18 of 33 (2995 views)
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Re: [sangiro] Web site not responding [In reply to] Quote | Reply

yep me too i was just going on to report it to you and found this thread has, been doig it for a couple of weeks or so now thanx in advance for any help in this matter


skypuppy  (D 347)

Feb 7, 2005, 6:42 AM
Post #19 of 33 (2964 views)
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Re: [sangiro] Web site not responding [In reply to] Quote | Reply

Was better for a few weeks, now it's doing it again - and I see Johnny Gates has the same problem....


Premier slotperfect  (D 13014)

Feb 16, 2005, 9:48 AM
Post #20 of 33 (2938 views)
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Re: [skypuppy] Web site not responding [In reply to] Quote | Reply

For me it lags so badly I can't navigate, always between 6:00 AM and 6:45 AM EST.

These pages are slow, but usually load: Home, Safety, Gear, News, Calendar.

These pages usually lag so badly that I get timed out or am unable to load them at all:

Forums, Classifieds, Photos, Email

It happens from home, both from my PC and my laptop (sharing a broadband connection. Nobody is on in my house that time of day but me. Other websites load fine: Google, Weather Channel, etc. - normal speed for my connection.

It also happened from my laptop using a free wireless connection from a hotel I stayed in last weekend (East Coast, same timeframe).

I will try Dave's trace route instructions, but I think something's up that time of day.


skypuppy  (D 347)

Feb 16, 2005, 4:10 PM
Post #21 of 33 (2926 views)
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Re: [slotperfect] Web site not responding [In reply to] Quote | Reply

Happens to me all different times of the day.... Although Error and Bug Reports Forum usually works ok.


bob.dino  (E 2185)

Feb 17, 2005, 7:27 PM
Post #22 of 33 (2910 views)
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Re: [skypuppy] Web site not responding [In reply to] Quote | Reply

I never get problems, but then I'm on from 7pm to 1am EST - an Aussie workday.


christelsabine  (D 10828)

Feb 18, 2005, 5:17 AM
Post #23 of 33 (2894 views)
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Re: [slotperfect] Web site not responding [In reply to] Quote | Reply

In reply to:
For me it lags so badly I can't navigate, always between 6:00 AM and 6:45 AM EST.

These pages are slow, but usually load: Home, Safety, Gear, News, Calendar.

These pages usually lag so badly that I get timed out or am unable to load them at all:

Forums, Classifieds, Photos, Email

It happens from home, both from my PC and my laptop (sharing a broadband connection. Nobody is on in my house that time of day but me. Other websites load fine: Google, Weather Channel, etc. - normal speed for my connection.

It also happened from my laptop using a free wireless connection from a hotel I stayed in last weekend (East Coast, same timeframe).

I will try Dave's trace route instructions, but I think something's up that time of day.

Similar situation here (Germany), daily between 12.10 to 12.35pm, no matter from which computer: at office during the week and at home the WE. I have same quick connections on all of them, at office + home; laptop too slows down at these times. Funny. Crazy

Christel


Premier slotperfect  (D 13014)

Feb 27, 2005, 4:56 AM
Post #24 of 33 (2864 views)
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Re: [skypuppy] Web site not responding [In reply to] Quote | Reply

This is happening every morning consistently at the stated times.

Sometimes I can surf a couple of pages and it bogs down, sometimes I can't get past the homepage.


Premier PhreeZone  (D License)
Moderator
Feb 27, 2005, 10:03 AM
Post #25 of 33 (2854 views)
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Re: [slotperfect] Web site not responding [In reply to] Quote | Reply

There might be nightly back up jobs or something running at those hours. That or it might be a peak time in Europe for people to be accesssing the site.


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Forums : Dropzone.com : Error and Bug Reports

 


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