Forums: Dropzone.com: Error and Bug Reports:
E-mail notification delays?

 


diablopilot  (D License)

Jun 30, 2004, 10:13 AM
Post #1 of 9 (331 views)
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E-mail notification delays? Quote | Reply

Is anyone having major delays of e-mail notifications for Replies to posts, or PM's? Mine are taking well over 2 hours to arrive when they used to take less than a minute. Could ba a problem with Yahoo mail (my provider) but wanted to see if anyone else is having the same troubles...

Premier skymama  (D 26699)
Moderator
Jun 30, 2004, 10:48 AM
Post #2 of 9 (327 views)
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Re: [diablopilot] E-mail notification delays? [In reply to] Quote | Reply

Yes, I told HH this morning that I was having issues with it in Hotmail also.

Nightingale  (B 26984)

Jun 30, 2004, 10:49 AM
Post #3 of 9 (326 views)
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Re: [skymama] E-mail notification delays? [In reply to] Quote | Reply

me too, both hotmail and earthlink.

diablopilot  (D License)

Jun 30, 2004, 11:18 AM
Post #4 of 9 (323 views)
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Re: [skymama] E-mail notification delays? [In reply to] Quote | Reply

Thanks.

dragon2  (D 101989)

Jun 30, 2004, 11:31 AM
Post #5 of 9 (321 views)
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Re: [diablopilot] E-mail notification delays? [In reply to] Quote | Reply

yep, and I have pop3 email, ie not hotmail etc.

genoyamamoto  (Student 1)

Jun 30, 2004, 11:33 AM
Post #6 of 9 (319 views)
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Re: [diablopilot] E-mail notification delays? [In reply to] Quote | Reply

Yep, but i'm using gmail.

mcneill79  (A License)

Jun 30, 2004, 12:03 PM
Post #7 of 9 (316 views)
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Re: [diablopilot] E-mail notification delays? [In reply to] Quote | Reply

seeing the same thing using Yahoooooooo

Premier ianmdrennan  (D 25821)
Moderator
Jun 30, 2004, 1:47 PM
Post #8 of 9 (305 views)
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Re: [diablopilot] E-mail notification delays? [In reply to] Quote | Reply

Nope - same issue here. Comcast is the provider and everything else is coming through in a timely manner.

Blues,
Ian

Premier sangiro
Head Honcho
Jul 2, 2004, 3:43 AM
Post #9 of 9 (284 views)
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Re: [diablopilot] E-mail notification delays? [In reply to] Quote | Reply

Heya all,

We've taken a look into this. At the time this was happening due to a flood of email coming into the system. It all appeared to be junk spam, so the outgoing mail queue backed up with undeliverables, so all outgoing mail was taking a long time to deliver.

Here's what we've done. We've set up a "white-list" of all Dropzone.com emails. This means, the server will automatically reject any email coming to us that is not addresses to a person with an account on Dropzone.com. Hopefully this will prevent this kind of block where we have to send a load of "message can not be delivered" notices out because of spam trying to get in to users who don't exist.

Hope this helps. Smile


Forums : Dropzone.com : Error and Bug Reports

 


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