Our DZ uses Facebook pretty well. It lets us get a message out to people pretty quickly with very little effort. I am one of the few admins and its basically effortless. We use it to spread info relating to events, general good to know stuff like service bulletins and of course all the standard BS that gets posted on Facebook.
BUT I am not much of a Twitter user. I have a Twitter account but I have not bothered to tweet anything and I follow very few things, BlueSkies mag and USPA are some of the few. My experience with it is limited and the number of things I've seen tweeted by the few things I follow is also few.
Are dropzones using Twitter to communicate with their customer base? Are there benefits using Twitter in addition to Facebook, if so what are they? Should the DZ set up a Twitter account?