My roommate is in the process of ordering a new Wings container. And they have go to have the worst customer service ever. When he calls they act like its a complete inconvience to answer the few questions he has. If it werent for getting 40% off he would have cancelled his order. i got a infinity rig and they were always willing to answer any questions i had and were just overly AWESOME! The guy at wings i think his name is Rick even hung up on my roommate. Has anybody else had a similar experience?