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Cypres 2 service bulletin

 

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Premier skydiverek  (C 41769)

Feb 2, 2013, 12:26 PM
Post #51 of 186 (3004 views)
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Re: [IanHarrop] Cypres 2 service bulletin [In reply to] Can't Post

Airtec manufacturer 8000 Cypreses PER YEAR, so we are talking about over 20,000 AADs.


DivingWombat  (B License)

Feb 2, 2013, 2:34 PM
Post #52 of 186 (2920 views)
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Re: [skydiverek] Cypres 2 service bulletin [In reply to] Can't Post

After a long conversation with a DZO, telling me he had issues with every of his 10 vigil 2, I decided to change my order and went for a cypres 2. It seems that every AAD manufaturer has its problems. Pirate

I am mostly concerned about a possible misfire.

I hate the idea to pop a recently packed reserve, send the unit back, wait and pay the additional packjob.


williammonk

Feb 2, 2013, 7:23 PM
Post #53 of 186 (2803 views)
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Re: [hcsvader] Cypres 2 service bulletin [In reply to] Can't Post

In reply to:
Oh no, now people will have to check thier gear before every jump...


Like your meant toUnimpressed

I have never had a problem checking my gear before each jump, but what really worries me here is the unit failing as you board and move about inside the plane.

Some others mentioned that static should only be a concern on the packing mat, but how many other people have been static shocked by their car at the gas station? It happens. In the case of aircraft, it's enough of an issue that any aircraft being fueled must be grounded prior to fueling operations.

Another big concern of mine is a reserve firing inside the aircraft.

I'm sure some will argue that there are safeguards in place, but malfunctioning hardware / software is not always predictable in nature. Just ask the satellite guys.Wink

AirTec has got to recall these units. It has got to be a nightmare for management, but at this point (as far as I'm concerned) they've got a potentially dangerous product out there.


but that might just be me...

William.


RIGGER  (D 7933)

Feb 2, 2013, 9:31 PM
Post #54 of 186 (2752 views)
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Re: [ChrisD] Cypres 2 service bulletin [In reply to] Can't Post

Smile Hi

Well said but the tset should cover up & find a "Dead" Cypres 2 in the fre-flight checks.

The issue is that the fix will take time = many rigs will be grounded including Tandems, Students, Sports & Military.

Frown My concren is if a skydiver / TI / AFF I will forget to run the test before a specific jump or in between jumps form any reason like "back to back" or whatever & the Cypres 2 in that specific jump will be "No Active" - in case of an issue who will "cover up" ? liability issues ?

All factors should be considered by the users, "Public Safety" (Tandems, AFF students, Rental rigs)

The most important - if you move on with SB create a "Check Up" control sysetm for Tandems, AFF & Rental rigs. Skydivers must be informed & move to "do it yourself" - maybe some big notes at the DZ's & in the packing & boarding area.

Think about it.

Cheers


nigel99  (D 1)

Feb 3, 2013, 12:00 AM
Post #55 of 186 (2710 views)
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Re: [RIGGER] Cypres 2 service bulletin [In reply to] Can't Post

I just want to point out to the people saying check your gear, people should have been checking their display already. BUT this service bulletin requires an extra step - you now need to PRESS the button before EVERY jump.

this service bulletin affects roughly half of the units at our dz according to the local rigger. I wonder how long people will continue to press the button before complacency kicks in?


RIGGER  (D 7933)

Feb 3, 2013, 4:59 AM
Post #56 of 186 (2575 views)
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Re: [RIGGER] Cypres 2 service bulletin [In reply to] Can't Post

Quote:
SmileHi

Well said but the tset should cover up & find a "Dead" Cypres 2 in the pre-flight checks.

The issue is that the fix will take time = many rigs will be grounded including Tandems, Students, Sports & Military.

FrownMy concren is if a skydiver / TI / AFF I will forget to run the test before a specific jump or in between jumps from any reason like "back to back" or whatever & the Cypres 2 in that specific jump will be "No Active" - in case of an issue who will "cover up" ? liability issues ?

All factors should be considered by the users, "Public Safety" (Tandems, AFF students, Rental rigs)

The most important - if you move on with SB create a "Check Up" control sysetm for Tandems, AFF & Rental rigs. Skydivers must be informed & move to "do it yourself" - maybe some big notes at the DZ's & in the packing & boarding area.

Think about it.

Cheers

I correct some typo.

Cheers


sundevil777  (D License)

Feb 4, 2013, 1:10 AM
Post #57 of 186 (2246 views)
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Re: [williammonk] Cypres 2 service bulletin [In reply to] Can't Post

In reply to:
what really worries me here is the unit failing as you board and move about inside the plane.

Some rigs are designed to allow easy access to the control unit under the reserve flap. If you wanted, you could arrange a check to be done before jump run. It would of course be more difficult for rigs with the control unit on the back pad, although loosening the chest strap might be practical to allow access.


(This post was edited by sundevil777 on Feb 4, 2013, 1:13 AM)


Premier skydiverek  (C 41769)

Feb 4, 2013, 1:53 AM
Post #58 of 186 (2222 views)
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Re: [avgjoe] Cypres 2 service bulletin [In reply to] Can't Post

From Airtec Cypres website:

"Our Goal: 100% Reliability and 100% Safety
Guaranteed for 12.5 Years.

Benefit from our comprehensive experience and the competence of the unprecedented leader of modern electronic opening devices, the CYPRES. Only the original CYPRES quality guarantees the safety you are looking for - for 12.5 years. This also includes our unique and free worldwide repair services (with the exception of shipping), as long as there are no signs of intentional damage, and maintenance has been completed properly within the recommended intervals.

CYPRES - maximum Reliability that you can trust."

Source: http://cypres.cc/...emid=103&lang=en

 


(This post was edited by skydiverek on Feb 4, 2013, 1:58 AM)


Premier skydiverek  (C 41769)

Feb 4, 2013, 3:42 AM
Post #59 of 186 (2167 views)
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Re: [skydiverek] Cypres 2 service bulletin [In reply to] Can't Post

New SB FAQs:

http://www.cypres-usa.com/SB-FAQ/


bartr  (C License)

Feb 4, 2013, 12:36 PM
Post #60 of 186 (1944 views)
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Re: Cypres 2 service bulletin [In reply to] Can't Post

I'm a bit confused... the german update says something a little bit different... Or not? ...use google translate for the first paragraph:

There have been recent incidents that some Cypres 2 devices off devices not after 14 hours. In this case, they show zero, but do not work and do not respond well to a button click. Moreover, there was a case of activation of a packing sheet, which is not allocated to this phenomenon.
Intensive investigations indicate that this (cause much static) with low humidity and the packing to do on non-conductive surfaces has. Container as well as caps are made of nylon and create friction during movement and may enormously high voltages. A floor covering of synthetic fiber favors the additional very strong.
The number of incidents that can lead to this behavior, however, is very, very low.


http://www.myskydive.de/...PCA_31012013_deu.pdf


(This post was edited by bartr on Feb 4, 2013, 12:38 PM)


johnjds  (D 5703)

Feb 4, 2013, 1:41 PM
Post #61 of 186 (1882 views)
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Re: [avgjoe] Cypres 2 service bulletin [In reply to] Can't Post

If cypress is such a good company, they would recall every unit efected by this SB.


after all, they helped put argus out of buzz. Note, back up your produce.
john

In reply to:
de.


Ron

Feb 4, 2013, 1:46 PM
Post #62 of 186 (1878 views)
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Re: [skybytch] Cypres 2 service bulletin [In reply to] Can't Post

Quote:
Seriously? It's inconvenient to check your gear before you put it on?

12-14 team jumps in a day.... Yes, having to change my routine that I have had for 6k jumps to make up for a device that was supposed to be "set and forgotten" IS a big deal.

Quote:
At least this time the static turns it off instead of making it fire like the Cypres 1 did

Then there is also nothing to prevent it from turning off AFTER I did the prejump check..... Static buildup does not just happen on packing mats.

And it seems you didn't read the SB: "In addition, a recent activation, after the rig had been placed on the packing mat, has been linked to this phenomenon."


Suha

Feb 4, 2013, 2:11 PM
Post #63 of 186 (1842 views)
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Re: [bartr] Cypres 2 service bulletin [In reply to] Can't Post

In reply to:
I'm a bit confused... the german update says something a little bit different... Or not? ...use google translate for the first paragraph:

[..] Moreover, there was a case of activation of a packing sheet, which is not allocated to this phenomenon. [..]

This part has been translated wrong. In german it clearly states, that the activation is allocated to this "phenomenon"...


captain1976  (D 7183)

Feb 4, 2013, 2:36 PM
Post #64 of 186 (1809 views)
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Re: [bartr] Cypres 2 service bulletin [In reply to] Can't Post

In reply to:
I'm a bit confused... the german update says something a little bit different... Or not? ...use google translate for the first paragraph:

There have been recent incidents that some Cypres 2 devices off devices not after 14 hours. In this case, they show zero, but do not work and do not respond well to a button click. Moreover, there was a case of activation of a packing sheet, which is not allocated to this phenomenon.
Intensive investigations indicate that this (cause much static) with low humidity and the packing to do on non-conductive surfaces has. Container as well as caps are made of nylon and create friction during movement and may enormously high voltages. A floor covering of synthetic fiber favors the additional very strong.
The number of incidents that can lead to this behavior, however, is very, very low.


http://www.myskydive.de/...PCA_31012013_deu.pdf


These service bulletins like aircraft SB's need to be translated by people fluent in both languages before they are released; that means the grammar too.

Otherwise you get a bunch of twisted shit like in the report you shared with us.


(This post was edited by captain1976 on Feb 4, 2013, 2:38 PM)


nigel99  (D 1)

Feb 4, 2013, 5:52 PM
Post #65 of 186 (1734 views)
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Re: [Ron] Cypres 2 service bulletin [In reply to] Can't Post

In reply to:
Quote:
Seriously? It's inconvenient to check your gear before you put it on?

12-14 team jumps in a day.... Yes, having to change my routine that I have had for 6k jumps to make up for a device that was supposed to be "set and forgotten" IS a big deal.

Quote:
At least this time the static turns it off instead of making it fire like the Cypres 1 did

Then there is also nothing to prevent it from turning off AFTER I did the prejump check..... Static buildup does not just happen on packing mats.

And it seems you didn't read the SB: "In addition, a recent activation, after the rig had been placed on the packing mat, has been linked to this phenomenon."

I think it is pretty enlightening how many people simply do not understand the gravity of the situation. You've got a good point, after 6000 jumps, you have to learn a new procedure.


piisfish

Feb 5, 2013, 1:07 AM
Post #66 of 186 (1640 views)
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Re: [captain1976] Cypres 2 service bulletin [In reply to] Can't Post

In reply to:
These service bulletins like aircraft SB's need to be translated by people fluent in both languages before they are released; that means the grammar too.

Otherwise you get a bunch of twisted shit like in the report you shared with us.
or they could publish it in german only


hcsvader  (E 2952)

Feb 5, 2013, 5:31 AM
Post #67 of 186 (1552 views)
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Re: [nigel99] Cypres 2 service bulletin [In reply to] Can't Post

In reply to:
In reply to:
Quote:
Seriously? It's inconvenient to check your gear before you put it on?

12-14 team jumps in a day.... Yes, having to change my routine that I have had for 6k jumps to make up for a device that was supposed to be "set and forgotten" IS a big deal.

Quote:
At least this time the static turns it off instead of making it fire like the Cypres 1 did

Then there is also nothing to prevent it from turning off AFTER I did the prejump check..... Static buildup does not just happen on packing mats.

And it seems you didn't read the SB: "In addition, a recent activation, after the rig had been placed on the packing mat, has been linked to this phenomenon."

I think it is pretty enlightening how many people simply do not understand the gravity of the situation. You've got a good point, after 6000 jumps, you have to learn a new procedure.

Here's a fun bit of information for those of you that are worried about your unit becoming inoperable and you not being aware of it.

Did you know that once you turn on your cypres unit and it goes thru it's checks, you can disconnect the cutter and no error message or any indication that the unit will not work will appear.
So if the cables connected to cutter were to be broken during a rough landing, or damaged during installation (both have happened) you would have no way of knowing that your cutter is not going to function until you turn the unit on again and it runs thru the self checks.

The "set it and forget it" attitude towards AADs is BS and has been for quite some time. Batteries die, equipment gets damaged, operator error and alien interference can effect how our gear works.

You can check your AAD on the ground before each jump, and in most rigs even in the plane before exit.

Sure a lot of people are pissed off about this issue with the cypres unit but hopefully a positive outcome of this will be that people learn to do a full gear check before each jump, and better understand how their gear works.


Nelyubin  (D 18617)

Feb 5, 2013, 5:53 AM
Post #68 of 186 (1535 views)
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Re: [hcsvader] Cypres 2 service bulletin [In reply to] Can't Post

Yes. You name known to many facts.
But I think that they are contrary to the marketing policy and manuals airtek. Wink


hcsvader  (E 2952)

Feb 5, 2013, 6:27 AM
Post #69 of 186 (1502 views)
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Re: [Nelyubin] Cypres 2 service bulletin [In reply to] Can't Post

From the cypres website
Quote:
Benefit from our comprehensive experience and the competence of the unprecedented leader of modern electronic opening devices, the CYPRES. Only the original CYPRES quality guarantees the safety you are looking for - for 12.5 years. This also includes our unique and free worldwide repair services (with the exception of shipping), as long as there are no signs of intentional damage, and maintenance has been completed properly within the recommended intervals.

CYPRES - maximum Reliability that you can trust.

Yup they guarantee their product, and they even say in the SB that if you have an effected unit that you will get a replacement. So as long as you do the check and your unit still works... Your unit still works.


Nelyubin  (D 18617)

Feb 5, 2013, 7:29 AM
Post #70 of 186 (1450 views)
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Re: [hcsvader] Cypres 2 service bulletin [In reply to] Can't Post

:)
CYPRES 2 User's Guide English 1-2012
Quote:
CYPRES, which is the acronym of „CYbernetic
Parachute RElease System“, is an automatic activation
device which meets all needs, requirements,
and desires of today‘s skydivers. Once it
is installed, you can‘t hear it, you can‘t feel it and
you can‘t see it.
The operation is easy: If you jump from your DZ
into your DZ just switch it on prior to the first
jump of the day and then forget about it.* It is not
necessary to switch it off, because CYPRES will
do this itself.


hcsvader  (E 2952)

Feb 5, 2013, 7:40 AM
Post #71 of 186 (1441 views)
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Re: [Nelyubin] Cypres 2 service bulletin [In reply to] Can't Post

And that's since been updated via the SB Wink


neandertal  (D 26131)

Feb 5, 2013, 12:18 PM
Post #72 of 186 (1328 views)
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Cypres 2 service bulletin [In reply to] Can't Post

I always recommended Cypres to my friends because of my satisfaction with their quality and customer service. So, yesterday I called SSK and to my dismay, they told me that Airtec will not take my units until they are due to 4 years maintenance. I offered to pay for the repair. Same answer. From now on my answer to friends will be like: Whatever bro, buy the cheap one and spend the change in beer.


IanHarrop  (C 1152)

Feb 5, 2013, 1:15 PM
Post #73 of 186 (1292 views)
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Re: [neandertal] Cypres 2 service bulletin [In reply to] Can't Post

In reply to:
I always recommended Cypres to my friends because of my satisfaction with their quality and customer service. So, yesterday I called SSK and to my dismay, they told me that Airtec will not take my units until they are due to 4 years maintenance. I offered to pay for the repair. Same answer. From now on my answer to friends will be like: Whatever bro, buy the cheap one and spend the change in beer.

+1 they seem to indicate that there may a another option sometime in the future, but I am not holding breath... not when there is something on the order of 32,000 units to inspect.

"4) My CYPRES is in the affected date range but is still responding, can I send it in for the update now?
No, at this time please do not send in a CYPRES that does NOT fail the pre-boarding test unless it is time for the 4-year maintenance. We are looking into other possibilities to deal with the affected units and ask that you to be patient with us while we work out the best solution to minimize turn-around time. As you can imagine, it would be impossible to deal with all units at once as there is only a certain amount of capacity available both at SSK in the US and Airtec in Germany ."

http://www.cypres-usa.com/SB-FAQ/


Ron

Feb 5, 2013, 1:22 PM
Post #74 of 186 (1282 views)
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Re: [nigel99] Cypres 2 service bulletin [In reply to] Can't Post

Quote:
I think it is pretty enlightening how many people simply do not understand the gravity of the situation. You've got a good point, after 6000 jumps, you have to learn a new procedure.

I think the bigger issue is they know there is a problem and that issue has led to a firing on the ground.... But they *claim* it will not happen in the plane or on exit or in freefall.... But they USED to claim it would not fire on the ground either.

Frankly, their solution is crap.


Lineset

Feb 5, 2013, 1:45 PM
Post #75 of 186 (1259 views)
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Re: [Ron] Cypres 2 service bulletin [In reply to] Can't Post

Do tell us your solution then.


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