Forums: Skydiving: Gear and Rigging:
Wings Horrible customer service!!

 

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mjosparky  (D 5476)

Sep 27, 2012, 9:59 PM
Post #26 of 29 (815 views)
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Re: [purpleheart0311] Wings Horrible customer service!! [In reply to] Can't Post

In reply to:
look im the roommate and i asked him to post cause i have never posted but yes everything he did say is completely true yes my questions were answered but with attitude and i did call my dzo who ordered for me with questions as well but im the one spending the money so i feel i should be able to call the ppl im spending thousands of dollars with. im not calling all the time. this is my first rig and im new to this whole process and i just want to be reassured that every thing is right and the way i want it. i dont feel like i deserve attitude when i call. if i had todo it all over i wouldnt have chosen Wings. Im just frustrated with the situation. i dont feel like im asking too much. and for him to just hang up on me in mid sentence when i was asking my question is completely unacceptable.

My guess is you played T and everyone got a trophy. Angelic

Sparky


theonlyski  (D License)

Sep 28, 2012, 5:05 AM
Post #27 of 29 (784 views)
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Re: [davelepka] Wings Horrible customer service!! [In reply to] Can't Post

In reply to:
I don't recall an option on the Wings order form where you get a free education on the in's and out's of ordering and building a rig. The jumper in question here seems to think he is due that, and wants to blame the manufacturer for not providing something they never promised in the first place.

Neither do I.

I learned quite a bit when I (randomly and unannounced) visited UPT and got the tour of the facility. Some things are just easier to show than to explain...


OATSF14  (D 10601)

Sep 30, 2012, 2:30 PM
Post #28 of 29 (644 views)
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Re: [scottd818] Wings Horrible customer service!! [In reply to] Can't Post

All can say is they have been great to me. Maybe it is your friend???


hyper172  (D License)

Oct 7, 2012, 6:52 PM
Post #29 of 29 (484 views)
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Re: [scottd818] Wings Horrible customer service!! [In reply to] Can't Post

I have bought 2 rigs directly from Sunrise, always had terrific service. It has been a few years since I have dealt with them though


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Forums : Skydiving : Gear and Rigging

 


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