Forums: Skydiving: Gear and Rigging:
Karnage Krew stole my money SCAM!!!

 


justincolebriss  (B 34564)

Nov 9, 2010, 11:19 PM
Post #1 of 60 (4022 views)
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     Karnage Krew stole my money SCAM!!!  

To everyone,

Please do not business with Karnage Krew or anyone named GARY LUCAS.

His operation is out of Australia and I have had nothing but problem after problem with him.

The short version of what has transpired since I paid him in January of 2010 is this;

Took my money, and never delivered his end of what I paid for and still owes me money back. This has been the worst buying experience of my life and I don't want this to ever happen again. i am forwarding all emails to anyone that wants to read them because this not only affects me but also the brands that I bought from him including UPT, my pilot canopies, Altitrack, Deepseed, and Cypress.

What I will say directly about Gary is this, he is unprofessional at the least. Made excuse after excuse about everything, made me ship items that were not mine to other people for him before he would send me my stuff, and now still owes me a lot of money.

Mind you this started in January, its now November and he will not return any emails and has not sent my money.

If any of his suppliers are reading this, I strongly suggest you take action to ensure this doesn't happen to anyone else ever again.


I am sure he will respond to this and tell you that somehow its my fault, so that is why I am sending our entire email conversations to you. Simply email me directly at justincolebrissi@gmail.com.


DARK  (B 31685)

Nov 10, 2010, 12:40 AM
Post #2 of 60 (3960 views)
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     Re: [justincolebriss] Karnage Krew stole my money SCAM!!! [In reply to]  

why dont ou post the emails here?

i had a great experience with gary and kk


popsjumper  (D 999999999)

Nov 10, 2010, 5:20 AM
Post #3 of 60 (3825 views)
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     Re: [DARK] Karnage Krew stole my money SCAM!!! [In reply to]  

Get your popcorn ready, sit back and watch the carnage....


<no puns intended>
LaughLaugh




IanHarrop  (C 1152)

Nov 10, 2010, 6:03 AM
Post #5 of 60 (3776 views)
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     Re: [justincolebriss] Karnage Krew stole my money SCAM!!! [In reply to]  

Must be the continuing saga....
http://www.dropzone.com/...ost=3804431;#3804431

now to sit back and watch... Cool






davelepka  (D 21448)

Nov 10, 2010, 7:03 AM
Post #8 of 60 (3686 views)
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     Re: [justincolebriss] Karnage Krew stole my money SCAM!!! [In reply to]  

Quote:
Took my money, and never delivered his end of what I paid for and still owes me money back. This has been the worst buying experience of my life and I don't want this to ever happen again. i am forwarding all emails to anyone that wants to read them because this not only affects me but also the brands that I bought from him including UPT, my pilot canopies, Altitrack, Deepseed, and Cypress

Just to be clear, are you saying that in Jan 2010 you ordered, a V3, Aerodyne Pilot and Reserve, Cypress, altimeter and jumpsuit, paid for them in full, and have yet to recieve any products or a refund of your purchase price?

From where I'm sitting that sounds like at least $8000 worth of stuff, and I call bullshit on the 'short' version of your story. You're leaving out key details of the story, and unless you want to explain in detail exactly what transpired, to include dates of orders and payments made, any refunds apllied to you, and the reasons given for not making good on the order, you need to take your bullshit somewhere else.

The guy you're talking about has many, many, satisfied customers, right here on this site, and I cannot see him giving you the shaft on a deal of that size, involving that list of suppliers which would risk his status as a dealer with all of them.

If you're right, post the facts, answer the questions, and we'll back you up 100%. I'm sure there are jumpers on here who know him personally, and might even be able to get you some resolution, it has happened before in other 'bad deal' cases. Just don't show up and accuse the guy of 100% ripping you off for a complete rig and accesories, with no facts or figures to back it up, and expect any sort of support from anyone.




pilot-one  (D 30000)

Nov 10, 2010, 8:41 AM
Post #10 of 60 (3542 views)
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     Re: [davelepka] Karnage Krew stole my money SCAM!!! [In reply to]  

Calling bullshit is just as bad as what you say he is doing. Just ask for the facts and leave your opinions out of it. That is after all what you are asking for yourself.












Rover  (D 241)

Nov 10, 2010, 10:32 AM
Post #16 of 60 (3402 views)
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     Re: [justincolebriss] Karnage Krew stole my money SCAM!!! [In reply to]  

I have to say that I was very happy with the service I received when I dealt with him. Sly




virgin-burner

Nov 10, 2010, 11:11 AM
Post #18 of 60 (3329 views)
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     Re: [Halfpastniner] Karnage Krew stole my money SCAM!!! [In reply to]  

In reply to:
To the mods: You are ruining the entertainment of this thread!

must of missed out the fun then..

i got a main- and a reserve-canopy from him, while it took a little longer than expected, i got it all in the end for very competitive prices; i think gary's good people!


mjosparky  (D 5476)

Nov 10, 2010, 10:44 PM
Post #19 of 60 (3062 views)
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     Re: [IanHarrop] Karnage Krew stole my money SCAM!!! [In reply to]  

In reply to:
Must be the continuing saga....
http://www.dropzone.com/...ost=3804431;#3804431

now to sit back and watch... Cool

I was just going to say,....he is back......,.

Sparky


justincolebriss  (B 34564)

Nov 11, 2010, 5:15 AM
Post #20 of 60 (2958 views)
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     Re: [mjosparky] Karnage Krew stole my money SCAM!!! [In reply to]  

I appreciate all the emails I have gotten about this and I am trying to forward them to everyone in a timely manner. Just so everyone understands... There are multiple email chains that went back and forth. I am sending the largest chain of 100 emails first to those who are asking and if you want more then I will be happy to send. I think I might have to make a website for this because I am at 200 emails and counting....

Also, I do have proof of payment and everything else for this transaction.

I also want to make it very clear that I DID receive most of my gear although it was very late and at additional expense to myself. I am still waiting on a shipping refund and refund for the Deepseed suit that I ordered, totalling $313 USD.

I don't think I will ever see that money as I have been trying to get it back now for months. So... I am making it a point to do everything possible so that this never happens to anyone again.

I would love to put them on dropzone.com but I don't think anyone wants to read 100's of pages of spelling mistakes by Gary.

I really don't care about anyone's opinions so whatever.

As for everyone requesting the emails, you will get them as soon as I get your emails....

I also forgot to mention that my rig was supposed to be assembled, it wasn't and I had to pay $100+ and gas (not expecting to get gas reimbursed)

So he actually owes me more in the neighborhood of $425USD.


(This post was edited by justincolebriss on Nov 11, 2010, 7:03 AM)


piisfish

Nov 11, 2010, 5:25 AM
Post #21 of 60 (2953 views)
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     Re: [justincolebriss] Karnage Krew stole my money SCAM!!! [In reply to]  

so are you now saying you received your gear, and are complaining for some shipping back and forth costs ? Shocked

at first I understood he got all your money and you got 0 gear


Premier Remster  (C License)

Nov 11, 2010, 6:58 AM
Post #22 of 60 (2878 views)
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     Re: [piisfish] Karnage Krew stole my money SCAM!!! [In reply to]  

Shipping refund? Gas money? WTF?

Next time I return something at Costco, I'll ask them to pay me back my lost time too...


justincolebriss  (B 34564)

Nov 11, 2010, 7:00 AM
Post #23 of 60 (2872 views)
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     Re: [piisfish] Karnage Krew stole my money SCAM!!! [In reply to]  

As I clearly stated above.

I never got my Jumpsuit, had to pay for his shipping error, and assembly of rig that should have been included.

Please carefully read my postings before replying.


justincolebriss  (B 34564)

Nov 11, 2010, 7:02 AM
Post #24 of 60 (2868 views)
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     Re: [Remster] Karnage Krew stole my money SCAM!!! [In reply to]  

In reply to:
Shipping refund? Gas money? WTF?

Next time I return something at Costco, I'll ask them to pay me back my lost time too...

I have amended my previous posting. Shipping refund for me forwarding gear for him to another customer...


(This post was edited by justincolebriss on Nov 11, 2010, 7:05 AM)


Hvance

Nov 11, 2010, 8:08 AM
Post #25 of 60 (2794 views)
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     Re: [justincolebriss] Karnage Krew stole my money SCAM!!! [In reply to]  

You still haven't explained what actually happened. For example, shipping refund for what? If you want to persuade others to your view, it would greatly help if you would explain the details.

A timeline of what occurred would be a good start.


justincolebriss  (B 34564)

Nov 11, 2010, 8:11 AM
Post #26 of 60 (1785 views)
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     Re: [Hvance] Karnage Krew stole my money SCAM!!! [In reply to]  

In reply to:
You still haven't explained what actually happened. For example, shipping refund for what? If you want to persuade others to your view, it would greatly help if you would explain the details.

A timeline of what occurred would be a good start.

As already stated in my first posting: Send me your email add. and I will forward you the emails.


Gators1240  (A 58804)

Nov 11, 2010, 8:27 AM
Post #27 of 60 (1760 views)
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     Re: [justincolebriss] Karnage Krew stole my money SCAM!!! [In reply to]  

I dont think that the majority of the people on here want to sift through 100+ emails to get the nuts and bolts of what happened. Yes it might shed some insight to the level of professionalism (or possibly lack of) that went on but it just isnt worth it (for me) to read through that many emails to find out what actually happened.

Im sure it would only take a few minutes to post in a chronological order what was agreed on, when payments where made, and when/if you received the products and what issues you had receiving them. I dont think at this point anyone cares about your squabbling with Gary and just want to know the FACTS of the deal.

If you truly where screwed over and have a viable claim as to what happened then this should not be a big deal for you to do. As it seems now you keep changing details of the story(i.e. you originally got nothing from gary after paying him thousands of dollars, and now you say you got everything except a deepspeed suit and he owes you around $300) which will lead people to believe you are full of shit.


Hvance

Nov 11, 2010, 8:48 AM
Post #28 of 60 (1732 views)
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     Re: [Gators1240] Karnage Krew stole my money SCAM!!! [In reply to]  

I second what Gators said. I don't want to sift through the hundreds of emails. Give us the executive summary. I'm less interested in the arguing part (which will certainly take up most of the emails) and more interested in your account of exactly what happened. What was shipped, what was paid for, when, etc?

You may well be in the right, but as it stands there's nothing to render a verdict on. No facts.


justincolebriss  (B 34564)

Nov 11, 2010, 8:54 AM
Post #29 of 60 (1723 views)
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     Re: [Gators1240] Karnage Krew stole my money SCAM!!! [In reply to]  

Please show me exactly where I said I got nothing from him. I know English is a difficult language but don't impose your own ideas into what I wrote.

Timeline:

Contacted Gary beginning of January 2010
Paid for ALL Equipment in late January
Received Rig in July
Shipped AAD for him to Chuting Star in July
Waiting for money still

If your too busy to read the emails then that's all the information you need.

I dont care if you believe me or not, this is what happened to me. I don't want it to happen to anyone else and neither would you.

I am done responding to this thread, if you want more information then send me an email and take some time to see everything that transpired. I have spend 11 months of my time trying to resolve my purchase, so I think if you are really interested in this that you will take 1 hour to read a little.....



(This post was edited by justincolebriss on Nov 11, 2010, 9:01 AM)


yoink

Nov 11, 2010, 9:14 AM
Post #30 of 60 (1691 views)
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     Re: [justincolebriss] Karnage Krew stole my money SCAM!!! [In reply to]  

Laugh

You're the one complaining and you want us to do your work for you?

I think I might be starting to see where some of the problems lie! LaughLaugh


If you thought you had a genuinely verifiable complaint, you'd put those facts and proofs up as clearly as you possibly could to get your message across. Instead, you're being deliberately obtuse and unclear which leads us all to think there's probably another side to this argument...


(This post was edited by yoink on Nov 11, 2010, 9:18 AM)


NovaTTT  (D 17887)

Nov 11, 2010, 9:24 AM
Post #31 of 60 (1676 views)
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     Re: [justincolebriss] Karnage Krew stole my money SCAM!!! [In reply to]  

In reply to:
Quote:
Please show me exactly where I said I got nothing from him.

Here's exactly where you said it. From OP:

Quote:
"Took my money, and never delivered his end of what I paid for and still owes me money back. "

In reply to:
Quote:
If your too busy to read the emails then that's all the information you need.

We don't need any of this information. You're the one wanting to put us off KK, so the burden falls on you to provide sufficient reason and evidence to do so. Requiring us to sift through your dirty laundry emails is clearly not the way to do so. Providing a sufficiently detailed summary is the way to do so.

In reply to:
Quote:
I am done responding to this thread, if you want more information then send me an email and take some time to see everything that transpired. I have spend 11 months of my time trying to resolve my purchase, so I think if you are really interested in this that you will take 1 hour to read a little.....

Don't respond, then! But you're being PA removed by slotperfect, that's for sure. You're the guy who posted this in the first place, without substantiating information, and we're supposed to gobble up your accounting like a $5 whore gobbles jizz on a Saturday night?

I don't think so.

An hour of my time? Crazy I guess I'm just not interested.


(This post was edited by slotperfect on Nov 12, 2010, 2:51 AM)


Hvance

Nov 11, 2010, 10:13 AM
Post #32 of 60 (1637 views)
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     Re: [justincolebriss] Karnage Krew stole my money SCAM!!! [In reply to]  

Are you serious? You posted here in some kind of effort to convince the community that KK doesn't deserve our patronage. As is evidenced by a handful of replies above, KK has a decent reputation. So you need to produce some sort of evidence to substantiate your claim.

There is no way I'm going to spend an hour of my time (your estimate) reading hundreds of emails. If you had solid case, it would take perhaps ten minutes to summarize it here with necessary details and then KK could respond in kind, and we might get somewhere. As it stands, you have provided so little information that no one can render a verdict. You have the onus of making this case, and have failed to do so.

And for what it's worth, you make no friends by writing in such an arrogant and standoffish manner. In life, it's very difficult to make allies when you sound like PA removed by slotperfect, even when you're right...


(This post was edited by slotperfect on Nov 12, 2010, 2:52 AM)


Gators1240  (A 58804)

Nov 11, 2010, 10:31 AM
Post #33 of 60 (1606 views)
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     Re: [justincolebriss] Karnage Krew stole my money SCAM!!! [In reply to]  

In reply to:
Timeline:

Contacted Gary beginning of January 2010
Paid for ALL Equipment in late January
Received Rig in July
Shipped AAD for him to Chuting Star in July
Waiting for money still

If your too busy to read the emails then that's all the information you need.

Even this is clearly not all the information needed to clearly present your account of what happened.

You say you received the rig in July. What was the original estimate for delivery?

You shipped an AAD to Chuting Star for him. Why did you do this? Was it something you offered to do for some type of discount? In my experiences a company does not ask customers to ship things to other customers for them, but I could see how such a deal could be worked out given the nature of the skydiving community.

Quote:
I am done responding to this thread, if you want more information then send me an email and take some time to see everything that transpired. I have spend 11 months of my time trying to resolve my purchase, so I think if you are really interested in this that you will take 1 hour to read a little.....

As stated before YOU were the one that brought this up and are trying to convince people not to do business with him. Claims like this have the potential to run a dealer out of business and should be taken very seriously with all of the information present.

By being cryptic and dancing around answers like this it makes it seem like you are an immature 12 year old who is upset because mommy didnt get you ice cream exactly when you wanted it. If you truly have a legitimate gripe with Gary and how your transaction was handled then I dont see why you wouldnt present precisely what happened from the get go instead of asking people to email you so you can send them 100+ emails of you two bitching back and forth.

If you truly did get the bad end of the stick and paid for equipment/services that were never received nor got refunded for them then people should know about it, but the way you have presented your case and with each following post you have made make it seem less and less legitimate.

Contrary to popular belief people are not that stupid and wont believe everything that they see on the internet. They are also smart enough to look at the facts of a situation (without your opinion or "feelings") and come to a conclusion about whether they will do business in the future with said individual, IF they actually know what happened.


monkycndo  (D License)

Nov 11, 2010, 11:23 AM
Post #34 of 60 (1551 views)
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     Re: [justincolebriss] Karnage Krew stole my money SCAM!!! [In reply to]  

Hey folks, this has gotten a bit out of hand. The OP is obviously pissed about his dealings w/ KK. His method/content of the posting might not be to everyone's liking and I agree sour grapes are best dealt with in private. There are many threads posting how great a dealer's service is, but people often get upiddy when someone complains. When posting, having your info ready good/bad to prove a point is always helpful. So maybe everyone taking a step back a bit might just be in order.

Gary is down on the other side of the planet from most skydivers and uses creative ways of making deals in buying/shipping to save buyers money. I have helped him in one such matter to buy something in the States and then shipped it to him. We both made out in the deal. I also made a package deal of several components that I am still waiting for the final item to be shipped. It has been frustrating in how long it has taken, but I fully expect Gary to make good.

So please, unless you have actual experience dealing with Gary and know what it is like and have something to add, it might be worth giving both parties a chance to vent/make good before dragging either of them through the mud.

*deep cleansing breath*

OK, back to our tar and feather session.PirateSlySly






bigway

Nov 11, 2010, 1:05 PM
Post #37 of 60 (1457 views)
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     Re: [justincolebriss] Karnage Krew stole my money SCAM!!! [In reply to]  

Justin purchased a rig from us and made us believe he was an 'A' licensed jumper and on his way to do a commando course in Australia. Later we realized he had not even done AFF level 1.
He expected a demo rig to be atthe dropzone when he arrived to do level one. I ain't sending a demo rig to a customer who is not a skydiver. I offered him a full refund and told him I wanted nothing to do with him. The air latercooled down so we continued business. He was leaving Australia on the Friday for Vietnam and wanted a demo rig to take with him yo Vietnam so he could avoid taxes. I loane him a demo rig for Vietnam despite really wanting to. It arrived the day of his departure from Australia, but he was already bitching about us because it didn't arrive the exact day he got his 'A' license (the day before).
This is where the drama starts. I hated dealing with this guy and he was always tellin me how he wante to copy deepseed jumpsuits and Icarus canopies and build them in Vietnam, before he had a jump.
Justin is 'That Guy'. Remember the video?

He's a donkey and he has his rig, he had a demo rigger months and he paid $300 for a stock suit, but then he wants a red and black one an blah blah blah. I owe the guy $313 refund but Justin, take me to court you PA removed by slotperfect cause it the only way you are Goin to get it.
Share my emails to you, you sent me 280 emails in three months and after that ally email are telling you to PA removed by slotperfect. You're a PA removed by slotperfect.

Remember back in the day the first week you threatened to tell the world about my service? I started the complaint thread for you, I forwarded the emails to manufacturers for you as you threatened me, they know you are 'that guy' too. If you do share our private confidential emails and they end up public, I will sue the ass off your mother, as your mother is the person who purchase the rig and paid the money into my company account.

I owe you $313, after this thread, I don't you a cent. Thanks.

I'm a skydiver. PA removed by slotperfect

Go build your parachutes in Vietnam, go steal the designs and copy them.

So for $8000 you got
Vector three
Cookie helmet
Safire 2
PDR
Cypres 2
A brand spanking new rig to take to Vietnam for four months and return Absolutly filthy and an alti? I think you might forgotten to pick up your PA removed by slotperfect. It's here waiting for you with your $313


(This post was edited by slotperfect on Nov 12, 2010, 2:58 AM)


kellja2001  (C 107711)

Nov 11, 2010, 1:18 PM
Post #38 of 60 (1434 views)
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     Re: [bigway] Karnage Krew stole my money SCAM!!! [In reply to]  

In reply to:

Justin is 'That Guy'. Remember the video?

Love that video Cool

In reply to:
I think you might forgotten to pick up your smack aroun the ears. It's here waiting for you with your $313

If I were Justin, i'd take that offer Tongue

Either that or he could take another top-class roasting on here Laugh

Top stuff Gary, top service as always. You always manage to bring a smile to my face ;)


(This post was edited by kellja2001 on Nov 11, 2010, 1:18 PM)


bigway

Nov 11, 2010, 1:25 PM
Post #39 of 60 (1415 views)
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     Re: [kellja2001] Karnage Krew stole my money SCAM!!! [In reply to]  

Its be a bloody hard year this year and there are unhappy customers out there, but most of them understand we are building a new way of doing things and they are bearing with us. Especially seeing they are all jumping our demo rigs. They know we go the extra mile. So they don't bitch about us online. I thank them for that because KKrew is not here for a short time, we are here for good. It's been a hard year, but we are getting through it and have big things to come.

We sell more rigs than 90% of gear stores around the world, there will be some unhappy customers while we deal with growing pains and staffing issues and expenses of shops etc, but once we get rolling again, well, I believe I have showed the world skydiving my commitment to this sport over the past five years off hooking all you guys up.


rnicks  (A License)

Nov 11, 2010, 1:27 PM
Post #40 of 60 (1412 views)
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     Re: [bigway] Karnage Krew stole my money SCAM!!! [In reply to]  

Although the guy sounds like a PA removed by slotperfect, you can't not pay him. If he's owed $300, pay up and be done with it. Protect your name and I doubt this will have any effect on future dealings.


(This post was edited by slotperfect on Nov 12, 2010, 2:59 AM)


kunosoura  (A License)

Nov 11, 2010, 1:34 PM
Post #41 of 60 (1395 views)
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     Re: [rnicks] Karnage Krew stole my money SCAM!!! [In reply to]  

In reply to:
Although the guy sounds like a quoted PA removed by slotperfect, you can't not pay him. If he's owed $300, pay up and be done with it. Protect your name and I doubt this will have any effect on future dealings.

Maybe minus charges for cleaning the excessive funk on the demo rig? That along with maintenance, inspect, repack sounds about like $312.99 to me Tongue


(This post was edited by slotperfect on Nov 12, 2010, 3:08 AM)


bigway

Nov 11, 2010, 1:36 PM
Post #42 of 60 (1390 views)
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     Re: [rnicks] Karnage Krew stole my money SCAM!!! [In reply to]  

Mate the guy is sending his version of our entire email dealings to anyone who wants them. He Is slandering me online.
I don't know what I'm Goin to do about this yet.
All his emails he is asking me to send goods undervalued to him with fraudulent invoices so he can avoid taxes. His suit has been here waiting for him for months, he just doesn't want me to send it unless I send it with a fraudulent invoices. It's here waiting for hi


Anyway, I am not dealing with this in this forum.


ManagingPrime

Nov 11, 2010, 1:48 PM
Post #43 of 60 (1359 views)
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     Re: [bigway] Karnage Krew stole my money SCAM!!! [In reply to]  

BRAVO!

As someone who has owned many businesses in the past I understand the frustration that can come out of some transactions. I like the response.

I for one will be looking you guys up for my next gear purchase.


doughboyshred  (Student)

Nov 11, 2010, 1:50 PM
Post #44 of 60 (1351 views)
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     Re: [ManagingPrime] Karnage Krew stole my money SCAM!!! [In reply to]  

In reply to:
BRAVO!

As someone who has owned many businesses in the past I understand the frustration that can come out of some transactions. I like the response.

I for one will be looking you guys up for my next gear purchase.

+1


(This post was edited by doughboyshred on Nov 11, 2010, 1:51 PM)


bigway

Nov 11, 2010, 1:55 PM
Post #45 of 60 (1332 views)
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     Re: [bigway] Karnage Krew stole my money SCAM!!! [In reply to]  

I'm sending the jumpsuit to justin along with the full invoice for the entire order, to his address in Vietnam where he was while he purchased this rig.
Seeing it is all a single package deal, I imagine you will get a $2400 Vietnam bill for taxes in order to collect your suit.

Enjoy that, sorry mate, but that is what the law requires me to do.


sabrepilot25

Nov 11, 2010, 2:02 PM
Post #46 of 60 (1319 views)
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     Re: [bigway] Karnage Krew stole my money SCAM!!! [In reply to]  

does that mean to say you would send him the suit provided he will accept it without the fraudulent invoice? just keeping track of which dealers are worth trading withSmile

p.s where can i find this "that guy" video?


sabrepilot25

Nov 11, 2010, 2:03 PM
Post #47 of 60 (1311 views)
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     Re: [bigway] Karnage Krew stole my money SCAM!!! [In reply to]  

damn you reply to fast to other people, now i just look silly


(This post was edited by sabrepilot25 on Nov 11, 2010, 2:07 PM)


jtnesbitt  (B 30189)

Nov 11, 2010, 2:11 PM
Post #48 of 60 (1292 views)
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     Re: [bigway] Karnage Krew stole my money SCAM!!! [In reply to]  

In reply to:
Mate the guy is sending his version of our entire email dealings to anyone who wants them. He Is slandering me online.
I don't know what I'm Goin to do about this yet.
All his emails he is asking me to send goods undervalued to him with fraudulent invoices so he can avoid taxes. His suit has been here waiting for him for months, he just doesn't want me to send it unless I send it with a fraudulent invoices. It's here waiting for hi


Anyway, I am not dealing with this in this forum.

Regardless of what he has done, you acknowledged you owe him money and that he is not getting it....therefore what he is doing is not slander but fact since you are not giving him a refund.


kellja2001  (C 107711)

Nov 11, 2010, 2:12 PM
Post #49 of 60 (1289 views)
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     Re: [sabrepilot25] Karnage Krew stole my money SCAM!!! [In reply to]  

In reply to:
p.s where can i find this "that guy" video?

PM'd Cool


bigway

Nov 11, 2010, 2:21 PM
Post #50 of 60 (1265 views)
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     Re: [jtnesbitt] Karnage Krew stole my money SCAM!!! [In reply to]  

Fair enough.
But I'm not refunding him because I don't new to. He wanted a stock suit, then he asked me for a black and red one, so I purchased him a black and red one. It is sitting here waiting for him, but he will only accept it I I ship it to him without the real invoice so he can avoid taxes. Or ship it to another country being the USA. Means more expensive shipping. I am not refunding Jim when I got thissuit specially for him. I am also not breaking the law for this guy who has been trouble since day one.

This thread has made my mind up, I will ship it to his delivery location in Asia along with the legal invoice showing a $8000 package purchased. Helping him avoid 30% taxes is not something I care about any longer.

Everyone has their opinion, but not everyone will understand the situation or the extent of the situation.

I don't know if I'm right or wrong, but I do know that I love this sport and my family in it and would never intentionally do anyone wrong.
Anyway I'm done with this thread, I wasn't going to post anything but thought I should just chime in. Flame me if need be, don't buy from me if you don't want to, I'm not in it for the money, I do this to be part of the industry and to help newbies stay in the sport while making things a bit more affordable in those countries it is so expensive.


Hvance

Nov 11, 2010, 2:45 PM
Post #51 of 60 (1242 views)
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     Re: [bigway] Karnage Krew stole my money SCAM!!! [In reply to]  

So, he ordered a custom suit and paid for it. You ordered the suit. He asks you to send it with a false invoice which undervalues the suit to dodge taxes. You refuse to do so. He requests a refund. You refuse because he ordered a custom suit.

If I've got this correctly, then I'm on your side mate. Many places require prepayment on custom gear. If he paid for it, he's not owed a refund, he's owed a suit. As a business owner, you have on obligation to follow applicable laws, including the proper valuation of goods shipped. Send him the suit as promised, and let him deal with the taxes... Not your responsibility.


Slurp56

Nov 11, 2010, 8:17 PM
Post #52 of 60 (1138 views)
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     Re: [bigway] Karnage Krew stole my money SCAM!!! [In reply to]  

In reply to:
This thread has made my mind up, I will ship it to his delivery location in Asia along with the legal invoice showing a $8000 package purchased.

All business owners understand how some customers can be "that guy", I've certainly dealt with my share. By shipping a jumpsuit with an $8000 invoice, you are being a child and taking one last stab at him (unless of course, the jumpsuit is worth $8000). Email him the $8000 invoice for his records. Send him the package with the jumpsuit at the value of the contents of the package. From this perspective, you're just screwing with the guy (which admitedly, feels great, no matter how wrong it is). C'mon Gary, you're old enough to know the difference between right and wrong. Be the bigger man and chalk it up to a learning experience. You are half at fault for letting it get this far anyway.


bigway

Nov 11, 2010, 9:10 PM
Post #53 of 60 (1104 views)
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     Re: [Slurp56] Karnage Krew stole my money SCAM!!! [In reply to]  

Mate, he purchased a $8000 package deal. A single package. My company records have a single invoice for him.

After the bullshit he has done, I will send him the invoice that we always have sent him. We don't make a second invoice up for him as that would be fraud.

You may think I'm being a child, but thats you making an opinion on me writing a few words.

This is my business and I am not interested in discussing how we run it in an open forum. All there is speculation. Months of emails, rude phone calls, horrible lies to people around him and constant childish demands and threats from day one of going public, the guys a pain in my arse an I'm not doing him any favors. Full stop.

This guy lied to me about being a skydiver and he needed a 150 canopy. After taking his money and getting ready to send him a demo rig, for him to carry around vietnam and Thailand which I was not keen on, he later said something that made me realize he wasn't a skydiver and I told him I wante to refund him and have nothing to do with him.
He then threatened to take everything public into the forums.

So I shut up and just got on with the order.

Then when he got his AFF done I spoke to his instructor and sent him a demo rig which took three days to get to him, rather than the two days I suggested it wouldtake.
Then I hear he is botching about us again.

I then receive demands every single day for status updates. And I mean demands.

I then spoke to the manufacturers letting them know I Wa having trouble with this guy and his constant threats of rubbishing me in the forums.

While the whole time all his emails are demanding I do frafulant shipping invoices for him.

That's just part of it.

If I'm being a dick or I'm being a child, well, that's a pity, as far as I'm concerned I'm not letting some little weed walk all over me.
If I lose a dealership cause of this guy, so be it.

The guy has been a demanding tool who lied about being a skydiver to buy a rig an then went on to constantly threaten me with posting crap in the forums.

His jump suit is being sent with the invoice that he originally asked for.

He asked for an invoice showin the package deal an the price he paid. Thats his invoice. Writing up a second dodgy invoice to help this guy out, whatever, I'm not breaking any laws for him. Neither would you.


bigway

Nov 11, 2010, 9:19 PM
Post #54 of 60 (1092 views)
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     Re: [bigway] Karnage Krew stole my money SCAM!!! [In reply to]  

As for not answering is emails, I answered every single email instantly or as fast as I possibly could. I have my replied to his emails he sent on Wednesday saying he ha a paypal account because I have not been on email for two days while I was at the dropzone getting a friend into the sport. The wifi was down.

I answer all emails.

Anyway, yes I have a business an yes I must do right by my customers, but I'm also a human beig and part of the skydive community who does not respond well to threats.

He got his demo rig, he got his rig on time, he got his helmet and alti on time, he got it all. We had a suit here ready to send but he preferred a different colour so we purchased him a different colour one more in his size too, he then demands his usual crap and I jut gave up on him. Blokes a rude dude with no manners and no appreciation for the lengths we went for him.

I hope none of you ever deal with him. I may be wrong in many situations an make mistakes or cock ups, and I will always apologize and make it right. But with this dude, I hate the fact he is part of the sport I love so much. I really hate it.


Keep an eye out for all the canopies he is trying to build in Vietnam , he has been attempting this since before he even did level one.


bigway

Nov 11, 2010, 9:37 PM
Post #55 of 60 (1075 views)
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     Re: [Hvance] Karnage Krew stole my money SCAM!!! [In reply to]  

In reply to:
Are you serious? You posted here in some kind of effort to convince the community that KK doesn't deserve our patronage. As is evidenced by a handful of replies above, KK has a decent reputation. So you need to produce some sort of evidence to substantiate your claim.

There is no way I'm going to spend an hour of my time (your estimate) reading hundreds of emails. If you had solid case, it would take perhaps ten minutes to summarize it here with necessary details and then KK could respond in kind, and we might get somewhere. As it stands, you have provided so little information that no one can render a verdict. You have the onus of making this case, and have failed to do so.

And for what it's worth, you make no friends by writing in such an arrogant and standoffish manner. In life, it's very difficult to make allies when you sound like a prick, even when you're right...

Every single email was arrogant, rude, demanding and down right stubborn. All my replies to him were rude and horrible in return. Treat those as you want to be treated.


Yea, I owe the guy a suit. It's sitting here waiting for him. I just ain't doing him any favors. The guy is tryin to ruin my life, I don't just bend over.

He got everything on time, despite his threats etc.

He isshort a deepseed suit, it's here.

As for my spellings, the letter 'S' does not work well on my keyboard and the iPhone likes to change words.
Also, when you are fuming replying to this guy you miss keys while typing. Part of life.

Whoever reads all these emails, please enjoy them and I really hope you like how I reply to him. I ain't Justin's bitch, for some reason he spoke to me like he thought I was. I didn't bend over for him, I told him where to go. The guy is ungrateful and after talking to his mother, she can't believe the way he is behaving, I'm thinking he lives in Vietnam because Americans don't bend over to him.


Slurp56

Nov 11, 2010, 9:41 PM
Post #56 of 60 (1071 views)
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     Re: [bigway] Karnage Krew stole my money SCAM!!! [In reply to]  

Gary, I want to point out 2 things. Mind you, I dont have a dog in this fight, I am just observing. I know that you will do what you feel is right.

In reply to:
After the bullshit he has done, I will send him the invoice that we always have sent him. We don't make a second invoice up for him as that would be fraud.

Misrepresenting what is in the package is fraud and that's not what I am suggesting. (Unless of course, all $8,000 worth of gear is in the box, which is what he will be charged import fees on). Typically you will include some type of an invoice for import/export and the invoice needs to contain what is in the box, period.


In reply to:
This guy lied to me about being a skydiver and he needed a 150 canopy. After taking his money and getting ready to send him a demo rig, for him to carry around vietnam and Thailand which I was not keen on, he later said something that made me realize he wasn't a skydiver and I told him I wante to refund him and have nothing to do with him.
He then threatened to take everything public into the forums.

So I shut up and just got on with the order.

I think this will cause you more flak than anything else.


Listen, I dont think you're wrong and I dont think he's wrong. Exacerbating the situation wont help. Finish this transaction as strong as you can and rid your hands of him. That's all there is to it.


bigway

Nov 11, 2010, 10:06 PM
Post #57 of 60 (1056 views)
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     Re: [Slurp56] Karnage Krew stole my money SCAM!!! [In reply to]  

Fair enough. You are correct.
I will sort this out next week as it is close of business on Friday here already.

For what it is worth, I am not for a minute proud of how I have handled this guy. All those PM's rooting me on and everything, thanks for the support but I'm not proud of my actions and I'm not proud I have a customer out there going on about me.

I take this business very seriously and it scares the shut out of me that I have fucked up. I have other customers out there persevering with me at the moment over international shipping and demo rigs and I'm not proud of that. I am grateful they are not rude and arrogant and demanding people, and they will be looked after. However this guy Justin is the worst person I have ever dealt with and I wish I handled it better but once the ball got rolling it just got out of control.

I hate people who bitch in public forums and when he started threatening me, that was that. I started a thread for him to moan in and told the manufacturers and moderators to expect this to happen sooner or later.

Some manufacturers will be annoyed about my handling of the situation but they all know what KKrew means to me, just by looking at the amount of gear we sell for them and our proactive ways of doing things.
It's no secret we are having a hard time at the moment with health and business issues but we are getting through it and will continue on. Thi is our bad year. Four years of awesome customer service and compliments, one year of bad service. It just got too big and too much for one person and I'm learning alot from it.

We are good for the sport of skydiving and great for thestudent retention rate and we are slowly learning business systems from a single idea we had five years ago. We will get through this and back to the awesome service we use to give, but for the time being we are only taking Australian orders so we can get back on top of service and delivery times.

I apologize to everyone out there who has taken offense or is concerned but bear with us and we will be back on top of it.

Lately we have been sending new rig enquireies to other dealers who we work close with and are spending our time making sure we are ready to start pumping orders out.

The demo rigs and the international shipping has been hard, so has the needing to have everythig assembled outside of Florida to avoid state taxes to those who don't even live in Florida.


Anyway, I'm am NOT proud the way things are at the moment, but we will announce it once we are.

I hope we have you guys being a bit understanding and know that we do give a shit, it's just I'm not one to sit down and let someone get tough on me from behind a keyboard, I use to be 'that guy', and have grown up after meeting so many of you, I can only hope justin one day realizes how well we looked after him an how many thousands we saved him.

As for him shipping goods for me,
I sent a second cypres to him by mistake and aske him to forward it on for me inside the USA. A cost of $15. After all he did have a demo rig of mine so is that really a issue?

Then I aske him to ship my demo rig back, before I shipped him his rig. That's also fair enough.

He will get his refund of $313 or whatever it is and moss out on the $600 suit. I just hope he has not destroyed KKrew too much as there are so many customers out there counting on us and if he continues to try destroying our business and making websites about us, all he is doing is hurting all those others who have invested in thir gear with us.

His mother must be so proud of his manipulative ways. Personally, I HATE the bloke and hope to a higher power that I never cross his path.


mjosparky  (D 5476)

Nov 11, 2010, 10:38 PM
Post #58 of 60 (1038 views)
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     Re: [bigway] Karnage Krew stole my money SCAM!!! [In reply to]  

Gary,

Let it go as far as DZ.com is concerned. Take your business back to normal business channels. Arguing on the internet is a waste of time.

Sparky


bigway

Nov 11, 2010, 10:43 PM
Post #59 of 60 (1034 views)
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     Re: [mjosparky] Karnage Krew stole my money SCAM!!! [In reply to]  

So ashamed of myself to be honest, Just too proud to delete or edit my comments.

Anyway, im going back to the dropzone, finally got back in the sky after a long time off. four jumps in a day, best feeling ever and hopefully it only enhances my business in this sport.


Premier slotperfect  (D 13014)

Nov 12, 2010, 3:14 AM
Post #60 of 60 (962 views)
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     Re: [justincolebriss] Karnage Krew stole my money SCAM!!! [In reply to]  

Enough. I just combed through this mess and removed all the PAs. Those who made them were given a 3 day break from G&R.

This thread and the companion thread from months ago have been locked - do not start another one.

Take any further conversation on the topic to PMs.



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