When you get through customs and enter the next room the two opposite exits are not labeled where they go, this is intended to get you to stop. Someone will approach you and act like they represent the hotel you are staying at, keep walking, to the left are the Taxis, to the right are the shuttles(this is the one you want).
I highly recommend upgrading to ocean view, the resort is HUGE and is kind of far from downtown Cabo. Here is the view from my room a few years ago, you can use the fountain as a wind sock!
