Hey, I agree with everyone that no one who picks up the phone, at a DZ or any other business, should be bitchy. In fairness, she appeared bitchy to you, when you were super enthusiastic and eager to get all the info you wanted, and she may just have been a bit curt... It's all perspective sometimes. Now, please keep that in mind:
And what's the point of having a receptionist
The DZs in Alberta are not large businesses. The person you call a receptionist is probably running manifest, scheduling tandems, organizing AFF jumps and instructors, and is might also be doing a few other things.
(This post was edited by Remster on Sep 4, 2012, 9:54 AM)