I havent known Gary very long at all, in fact ive never met the guy - only ever dealt with him online. But it didnt take me long at all to figure out that he is one of the good guys in the sport.
The lengths Gary will go to to make sure you are smiling at the end of the day is unbelievable. If hes not in a position to be able to answer your email in full, he will send you an email apoligising for being busy and explain he will get back to you properly as soon as he is done.
I for one am lining up to purchase every single piece of my equipment from Gary and I promise you - you will not be disappointed if you do the same.
Karnage Krew is the next level of customer service and satisfaction and a lot of other businesses (not just in skydiving) could learn a hell of a lot from Gary.
(This post was edited by RUN_FMX on Dec 3, 2009, 6:31 PM)